At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer experiences and drive store success.
- Company: Join a family-run business with a friendly culture and global opportunities.
- Benefits: Enjoy 60% discount, competitive bonuses, and 33 days holiday.
- Other info: Flexible working options and a focus on wellbeing and development.
- Why this job: Be part of a dynamic team that values your voice and growth.
- Qualifications: Leadership experience and a passion for motivating teams.
The predicted salary is between 25000 - 32000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable. Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. Our future is bursting with opportunity in the UK and globally. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Gloucester Quays where you will play an integral role at the heart of our business. You’ll inspire our teams to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Store Managers are experts in their field and with their commercial instinct they are always looking for ways to make improvements. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do.
About you
- Leadership experience where you’ve inspired and motivated a team
- Confidence, enthusiasm, and positivity
- Passion for supporting your team in their development, whilst leading them to deliver excellent customer service
- Proven ability to drive and deliver KPI's to achieve successful results
- Excellent attention to detail, enabling our stores to stay flawless
- Experience in implementing store processes whilst looking for ways to improve them
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- We recognise retailing as an art and offer bespoke professional apprenticeship programmes
- A competitive bonus scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- We understand the importance of work-life balance and happy to talk flexible working
- Company pension scheme
- Life assurance for all team members
- Cycle2work
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
Store Manager in England employer: Dune
At Dune, we pride ourselves on being a family business with a vibrant and friendly culture that fosters open communication and collaboration. As a Store Manager in Gloucester Quays, you will not only lead a passionate team but also enjoy numerous benefits including a competitive bonus scheme, generous employee discounts, and ample opportunities for professional growth. Join us to be part of a company that values your contributions and prioritises your well-being while delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in England
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you connect with them during your chat and show that you're genuinely interested in being part of the Dune family.
✨Tip Number 2
Prepare some questions to ask during your interview. Think about what you want to know about the team dynamics or how they support employee development. This shows that you’re not just there to talk about yourself but are also keen on understanding how you can contribute to their success.
✨Tip Number 3
Show off your leadership skills by sharing specific examples from your past experiences. Talk about how you've motivated a team or improved customer service. This will demonstrate that you have what it takes to inspire others and drive results at Dune.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s a great opportunity to reiterate your enthusiasm for the role and remind them why you’d be a fantastic fit for their team.
We think you need these skills to ace Store Manager in England
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for footwear and customer service shine through. We want to see how excited you are about the role and how you can inspire our team to deliver that fabulous Dune experience!
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your leadership experience and any achievements that demonstrate your ability to drive results and improve store processes. We love seeing how you've made a difference in previous roles!
Be Authentic:Don’t be afraid to show your personality in your application. We’re a family business with an open culture, so we appreciate authenticity. Share your story and what makes you a great fit for our vibrant team at Dune!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Dune family!
How to prepare for a job interview at Dune
✨Know the Brand Inside Out
Before your interview, dive deep into the company’s history, values, and products. Understand what makes their shoes unique and how they blend fashion with comfort. This knowledge will not only impress but also show your genuine interest in being part of the team.
✨Showcase Your Leadership Skills
As a Store Manager, you’ll need to inspire and motivate your team. Prepare examples from your past experiences where you successfully led a team, improved customer service, or drove sales. Be ready to discuss how you can bring that same energy to Dune.
✨Demonstrate Your Customer Service Passion
Customer service is key in retail, so think of specific instances where you went above and beyond for customers. Share these stories during your interview to highlight your commitment to delivering an exceptional in-store experience.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to talk about how you’ve met or exceeded KPIs in previous roles and how you plan to do the same at Dune. This shows you’re results-driven and ready to contribute to the store's success.
