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For Companies At a Glance
- Tasks: Inspire and lead teams to deliver exceptional customer service and store experiences.
- Company: Join a family-run business with a friendly culture and global opportunities.
- Benefits: Enjoy a competitive bonus scheme, 60% discount, and 33 days holiday.
- Why this job: Be part of a vibrant team and make a real impact in retail.
- Qualifications: Leadership experience, enthusiasm, and a passion for customer service.
- Other info: Opportunities for professional development and a fun, supportive work environment.
The predicted salary is between 30000 - 40000 £ per year.
About us
Making shoes, quality ones, is not an easy task. They are a complex product that require over 120 processes to put together. We know how to blend fashion seamlessly with fit and quality to create that unique feeling you get when slipping on the perfect pair. Our products are fashion focused yet comfortable, flattering yet fit beautifully, of superior quality yet affordable. Perhaps it’s because they’ve been in our founder’s family for four generations or because we’ve been doing what we do for over a quarter of a century; footwear and accessories are in our blood. We’re a family business which is reflected in the open and friendly culture. We’re small enough for you to have a voice and big enough for there to be plenty of progression opportunities. Our future is bursting with opportunity in the UK and globally. There couldn’t be a better time to join. You belong at Dune!
About the role
You’ll join our vibrant team in Central London where you will play an integral role at the heart of our business. You’ll inspire our teams to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Assistant Managers offer fantastic support to the Store Manager and our sales teams. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do.
About you
- Leadership experience where you’ve inspired and motivated a team
- Confidence, enthusiasm, and positivity
- Passion for supporting your team in their development, whilst leading them to deliver excellent customer service
- Proven ability to drive and deliver KPI's to achieve successful results
- Excellent attention to detail, enabling our stores to stay flawless
- Experience in implementing store processes whilst looking for ways to improve them
What’s in it for you?
- Friendly and open culture with plenty of opportunity for development
- We recognise retailing as an art and offer bespoke professional apprenticeship programmes
- A competitive bonus scheme which rewards the teams’ sales efforts
- Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK who provide invaluable support for mental wellbeing
- 60% employee discount on Dune products – what’s not to love!
- 33 days holiday (inclusive of bank holidays – pro rata if part time)
- Company pension scheme
- We’re happy to talk flexible working & understand the importance of work-life balance
- Life assurance for all team members
- Cycle2work
- We look after our people – employee awards where we celebrate success and reward commitment
- Team incentives and socials – we like to have fun!
- Company growth and opportunity; Dune is evolving all the time, we encourage and support our team members to enable continuous professional career development and provide opportunity for progression
- Open-minded company, welcoming thoughts and ideas to be shared
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
What happens next?
We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk.
A few things that might help:
- Research the brand and the role; browse our website; and visit our store
- Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role
Assistant Manager employer: Dune
Contact Detail:
Dune Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know Dune inside out! Check out our website and visit our stores to really understand our brand and what we stand for. This will help you connect with us during the interview and show that you're genuinely interested.
✨Tip Number 2
Prepare some killer examples of your leadership experience. Think about times when you've inspired your team or driven results. We love hearing about how you've made a difference, so be ready to share those stories!
✨Tip Number 3
Show off your passion for customer service! We want to hear how you've gone above and beyond to create amazing experiences for customers. Bring those examples to the table and let your enthusiasm shine through.
✨Tip Number 4
Don’t forget to ask questions! We’re all about open communication, so come prepared with questions about the role, the team, and our culture. It shows you're engaged and excited about the opportunity to join us at Dune.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Do Your Homework: Before you hit that apply button, take some time to research Dune and the Assistant Manager role. Check out our website, visit a store if you can, and get a feel for our vibe. This will help you tailor your application and show us you’re genuinely interested!
Show Off Your Skills: We want to see how your experience aligns with what we’re looking for. Make sure to include specific examples of how you've inspired teams, driven results, or improved processes in your previous roles. This is your chance to shine!
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Let your personality come through, but also ensure it reflects the quality and attention to detail we value at Dune. Balance is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Dune
✨Know the Brand Inside Out
Before your interview, take some time to really understand Dune's ethos and product range. Visit a store, browse the website, and get a feel for the brand's style and values. This will not only impress your interviewers but also help you articulate how you can contribute to their mission.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've inspired and motivated teams in the past. Think about times when you’ve driven success or improved customer service. Highlighting these experiences will demonstrate that you have what it takes to support the Store Manager and lead the sales team effectively.
✨Prepare for KPI Discussions
Since driving and delivering KPIs is crucial for this role, come prepared with examples of how you've successfully met or exceeded targets in previous positions. Discuss the strategies you used and the impact they had on your team and store performance.
✨Emphasise Your Attention to Detail
Dune values a flawless store experience, so be ready to discuss how your attention to detail has made a difference in your previous roles. Whether it's maintaining visual merchandising standards or ensuring excellent customer service, showing that you care about the little things will resonate well with the interviewers.