About us
Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry,the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.
About the role
We're looking for a commercially driven Digital Trading Manager to help shape and grow our online business. In this role, you'll be responsible for maximising sales, conversion, and profitability across our digital channels by delivering an exceptional customer experience. Working closely with key stakeholders, you'll use data, insight, and trading expertise to optimise product performance, execute trading plans, and identify opportunities that drive sustainable growth and commercial success.
1 year Fixed-term Contract
RESPONSIBILITIES:
- Manage the day-to-day trading and execution of the UK and international websites, ensuring a seamless customer experience.
- Analyse trading performance and produce regular reporting, identifying opportunities to drive sales, conversion and profitability.
- Optimise on-site merchandising, search, navigation, personalisation and promotional activity to enhance product discoverability and customer engagement.
- Own the digital trading strategy, contributing to site enhancements, UX improvements and A/B testing initiatives.
- Collaborate with internal teams and external partners, including SEO, Marketing, Buying and Merchandising, to deliver growth-driving initiatives and content updates.
- Plan, execute and evaluate promotional campaigns, ensuring stock availability and trading performance align with business objectives.
- Lead, coach and develop the Ecommerce Assistant, supporting their growth and performance.
EXPERIENCE / SKILLS REQUIRED:
- Significant ecommerce trading experience with a proven ability to drive sales, profitability and conversion performance.
- Strong commercial acumen, with expertise in trading, merchandising, promotional planning and customer journey optimisation.
- Confidence using analytics, ecommerce platforms and optimisation tools to translate data into actionable insights.
- A solid understanding of SEO and digital best practice, with experience delivering growth through cross-functional collaboration.
- Excellent stakeholder management skills and the ability to influence teams across a fast-paced retail business.
- Strong organisational, analytical and communication skills, with a proactive approach to identifying opportunities and solving problems.
- Experience within international or multi-market ecommerce environments and Salesforce Commerce Cloud would be advantageous.
About the perks
- Blended working – spreading your time across our office and remote working
- Sustainable office in bustling West London (near Westfield)
- Friendly and open culture with flat structures allowing plenty of opportunity for development.
- Company growth and opportunity; Dune is evolving all the time
- Open-minded company, welcoming thoughts and ideas to be shared
- Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.
- 60% employee discount on Dune products – what’s not to love!
- 25 days holiday (plus the bank holidays)
- Cycle2work
- Company pension scheme
- Life assurance for all team members
- We look after our people
- 3.00 p.m. finish every pay day Friday!
- Team socials and drinks – we like to have fun!
- Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.
- Our own Wellbeing Allies – there to talk when you need them.
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E-Commerce Trading Manager (Maternity Cover) employer: Dune London
Dune London is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration are at the forefront. With a strong commitment to employee wellbeing, offering generous benefits such as a 60% discount on products, 25 days of holiday, and access to mental health support, Dune ensures that its team members thrive both personally and professionally. Located in the heart of the UK fashion scene, employees have the unique opportunity to be part of a brand that is not only a leader in affordable luxury but also actively engages in charitable initiatives, making every role impactful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Trading Manager (Maternity Cover)
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Dune London are looking for when hiring for a E-Commerce Trading Manager (Maternity Cover).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Dune London for the E-Commerce Trading Manager (Maternity Cover), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Dune London as a E-Commerce Trading Manager (Maternity Cover), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Dune London’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce Trading Manager (Maternity Cover).
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Dune London, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Dune London's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Dune London. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Dune London
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Dune London uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Dune London. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
