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- Tasks: Provide trauma-informed support to women and children in refuge accommodation.
- Company: Join the Edinburgh Rape Crisis Centre, a leader in survivor support since 1978.
- Benefits: Competitive salary, pension contributions, and potential for career growth.
- Other info: Flexible hours with opportunities to work across various locations.
- Why this job: Make a real difference in the lives of survivors while gaining valuable experience.
- Qualifications: Experience in trauma-informed support and advocacy preferred.
The predicted salary is between 21762 - 23426 £ per year.
To provide high-quality, trauma-informed operational and practical support within refuge accommodation, ensuring that women and children are welcomed into a safe, clean, and secure environment, while supporting the effective day-to-day running of refuge services. We’re hiring a dedicated Women’s Hub Support and Trauma Worker. The Women’s Hub, supported by WRASAC and partners across Dundee, is responsible for the setting up, development and facilitation of Dundee Women’s Hub (DWH). The main aim of the DWH is to increase capacity and co-ordination of services to respond to the needs of women experiencing substance use and multiple disadvantage, with the overall goal of improving physical and emotional wellbeing for women who experience substance use and multiple disadvantages.
Work Location, Hours and Salary
- Hours: 25 hours per week, fixed term up until September 2027 with the potential for extension pending further funding.
- Location: Dundee (Dundee Women’s Hub and Outreach across Dundee) and Edinburgh (and venues in East Lothian, Midlothian) including travel to support survivors within Scottish court venues.
- Salary: £21,762 (probationary salary for first year) rising to £23,426 (after 1 year and successful completion of probation period). FTE £30,467 – £32,796.
- Pension: Employer contribution at 6% to pension fund.
- Funder: Funded through CORRA.
- Closing Date: Monday 11th May 2026 at 8am.
Key Responsibilities
- Provide high-quality, trauma-informed operational and practical support within refuge accommodation.
- Support the effective day-to-day running of refuge services.
- Support the financial and administrative operations of Edinburgh Rape Crisis Centre (ERCC), including bookkeeping, financial recording, administrative systems, and organisational support.
- Deliver ERCC’s specialist counselling support services, including practical and advocacy support as required, to adult survivors of all genders who have experienced any form of sexual violence.
- Provide trauma-informed support and advocacy to survivors who are engaged, or considering engaging, with the criminal justice system following an experience of sexual violence.
- Support women and children in a safe, clean, and secure environment at the Women’s Hub.
- Work with multi‑agency partners and across various venues in Edinburgh, East Lothian, and Midlothian.
Qualifications and Experience
- Experience in trauma-informed support and advocacy, particularly with survivors of sexual violence.
- Background in social work, counseling, or related fields; experience with people experiencing substance use and multiple disadvantage is preferred.
- Ability to work independently and collaboratively within a multidisciplinary team.
- Strong organisational, administrative and financial skills for supporting administrative operations.
- Willingness and ability to travel to different sites, including court venues.
Additional Information
Established in 1978, Edinburgh Rape Crisis Centre (ERCC) provides a support, information and advocacy service to all survivors aged 12 and over in Edinburgh, East Lothian and Midlothian who have experienced recent and/or historic sexual violence, including rape, sexual assault, childhood sexual abuse and commercial sexual exploitation. ERCC also works in schools and with young people across Edinburgh and the Lothians, in partnership with multi‑agency partners, towards preventing sexual violence.
Refuge Support Worker in Dundee employer: Dundee Women's Aid
Contact Detail:
Dundee Women's Aid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refuge Support Worker in Dundee
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with your passion for supporting women and children. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, be ready to talk about your experience in trauma-informed support and advocacy. Share specific examples of how you've made a difference in similar roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to organisations like the Edinburgh Rape Crisis Centre and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills and passion. Plus, it shows you're serious about joining our mission to support survivors and improve their wellbeing.
We think you need these skills to ace Refuge Support Worker in Dundee
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting women and children shine through. We want to see your commitment to trauma-informed care and how you can contribute to creating a safe environment at the Women’s Hub.
Tailor Your Experience: Make sure to highlight any relevant experience you have in trauma-informed support or working with survivors of sexual violence. We’re looking for specific examples that demonstrate your skills and understanding of the challenges faced by women experiencing multiple disadvantages.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that directly address the key responsibilities outlined in the job description. This helps us see how you fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to make a difference in the lives of women and children.
How to prepare for a job interview at Dundee Women's Aid
✨Know Your Stuff
Make sure you understand the role of a Refuge Support Worker inside out. Familiarise yourself with trauma-informed care and the specific challenges faced by women and children in refuge accommodation. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in social work, counselling, or any relevant field. Think of specific examples where you've provided support to survivors of sexual violence or worked with individuals facing multiple disadvantages. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Spirit
This role requires collaboration with multi-agency partners, so be ready to talk about your ability to work within a team. Share examples of how you've successfully collaborated with others in the past, highlighting your communication skills and adaptability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the Women’s Hub and its operations. This shows that you're not only interested in the job but also invested in understanding how you can contribute to the team's success and the wellbeing of the women and children you'll be supporting.