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- Tasks: Manage service standards, staff development, and operational roles across diverse venues.
- Company: Join DUSA, Scotland's top Students' Association, fostering a vibrant student community.
- Benefits: Earn £13.20 per hour with holiday pay and flexible hours.
- Why this job: Develop leadership skills while making a real impact in a dynamic environment.
- Qualifications: Experience in a supervisory role and knowledge of drinks and mixology preferred.
- Other info: Work in a supportive team with opportunities for creativity and growth.
The predicted salary is between 11 - 16 £ per hour.
DUSA Dundee University Students' Association (DUSA) is a charity with over 18,000 members. Our vision is of a kinder, greener, and more diverse global student community creating a lasting impact for generations to come. We create welcoming, safe, and valued physical and virtual spaces for students to come together and socialise. We encourage students to learn, volunteer, work and join clubs and societies. They can also access advice, guidance, and support from our team.
The role of Hospitality Duty Manager gives you the opportunity to be part of one of the most exciting and diverse working experiences in Dundee right now, working across multiple sites in a wide range of venues. This role gives an opportunity to help develop the right candidate's leadership abilities and commercial acumen all while being surrounded by a supportive team with regular performance reviews. DUSA prides itself on giving scope for bringing in new and fresh ideas, collaborating with the staff base and helping them turn their ideas into reality, creating a sense of ownership and pride amongst the staff base.
The Role
- Managing service standards and staff development, monitoring development needs, and required training.
- Helping your line manager to monitor and control the profit and loss, grow the business, and develop the team.
- Organise and adjust staff Rota's and schedules in accordance with available resources and working time regulations and submit payroll information to the finance department.
- Regularly moving stock between venues.
- Maintain regular communication with staff and management through meetings and discussions.
- Stay current with relevant legislation regarding service of alcohol and licensing.
- To undertake an operational role in all areas of the department, be visible and accessible to customers and staff.
- To have a good interest and knowledge of the overall bar's operation including cocktail mixology, coffee barista standards and drinks presentation.
- To be involved in team ideas for promotions, menus, and new products within the department.
The Person
- Commercial minded.
- Ambitious Experienced Supervisor looking to develop and/or Current Duty Manager Management and training/experience.
- Excellent motivator with ability to lead a team.
- Strong work ethic.
- Solution focused thinking/problem solving ability.
- Experience working in a fast-paced environment.
Qualifications/Knowledge/Experience
- Knowledge of drinks and cocktail market, mixology skills desirable.
- Barista coffee experience.
- Minimum of 1 year within supervisory role.
- Good IT skills and familiar with EPOS systems.
Hours of Work
No minimum hours guaranteed. Any five out of seven days, including weekends and evenings.
Hourly Pay
This is an hourly paid role and is remunerated at £13.20 per hour. No additional payments or allowances and no contractual entitlement to overtime.
Holiday Pay
12.07% holiday pay (accrued on hours worked).
Application deadline: Thursday, 23 October 2025
Interviews: Friday, 24 October 2025
Pay: £13.20 per hour
Expected hours: No less than 6 per week
Work Location: In person
Hospitality Duty Manager employer: Dundee University Students’ Association
Contact Detail:
Dundee University Students’ Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out DUSA's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in hospitality and how it aligns with the role of Hospitality Duty Manager. Highlight your leadership skills and any creative ideas you have for improving service standards or team dynamics.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it's really like to work at DUSA. This can give you an edge and help you tailor your approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the DUSA team. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Duty Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about creating great experiences for customers and leading a team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience, especially in supervisory positions, and any specific skills like mixology or barista expertise that align with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the Hospitality Duty Manager role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Dundee University Students’ Association
✨Know Your Stuff
Make sure you brush up on your knowledge of the drinks and cocktail market, as well as barista standards. Being able to discuss your experience with mixology and coffee preparation will show that you're passionate about the role and ready to hit the ground running.
✨Show Your Leadership Skills
As a Hospitality Duty Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated staff in the past or resolved conflicts. This will demonstrate your ability to manage service standards and develop your team.
✨Be Ready for Problem-Solving
Expect questions that assess your solution-focused thinking. Think of scenarios where you've had to think on your feet in a fast-paced environment. Sharing specific examples will highlight your problem-solving abilities and adaptability.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about DUSA's culture, team dynamics, and opportunities for innovation. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
