Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver a customer-focused lettings service and process applications efficiently.
- Company: Join a dynamic team at East District Office, committed to fair housing solutions.
- Benefits: Enjoy flexible working hours and the possibility of remote work.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: 5 National 4s including Mathematics and English or relevant work experience required.
- Other info: Evening and weekend work may be necessary to meet customer needs.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Based at home and East District Office, 169 Pitkerro Road, you will work full time, 37 hours per week.
If you have any queries regarding this vacancy, please contact Joanne Duthie, 01382 307404 or email
Requirements
You will have 5 National 4s including Mathematics and English, or relevant work experience.
Responsibilities
You will provide and deliver a fair, effective and customer focussed lettings service.
The Individual
You will have experience in housing, of delivering a customer focussed service, assessing and processing applications, along with good IT skills, effective written and oral communication and organisational skills.
You will have the ability to remain focussed when facing competing demands and being flexible to meet needs of customers and the organisation.
You will be able to work evenings/weekends, if required.
Lettings Officer - DEE06076 employer: Dundee City Council
Contact Detail:
Dundee City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Officer - DEE06076
✨Tip Number 1
Familiarise yourself with the local housing market and lettings processes. Understanding the specific challenges and opportunities in your area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing sector. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to job referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences where you successfully handled customer service challenges. This will showcase your ability to remain focused under pressure.
✨Tip Number 4
Highlight your IT skills by being familiar with common software used in lettings and housing management. Being able to discuss your proficiency with these tools can set you apart from other candidates.
We think you need these skills to ace Lettings Officer - DEE06076
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Lettings Officer position. Highlight key skills such as customer service, IT proficiency, and communication abilities that are essential for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in housing and customer service. Emphasise any specific achievements or roles that demonstrate your ability to assess and process applications effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing a customer-focused lettings service. Mention your flexibility in working hours and your ability to handle competing demands, as these are important aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Dundee City Council
✨Showcase Your Customer Service Skills
As a Lettings Officer, you'll need to demonstrate your ability to provide a customer-focused service. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues effectively.
✨Highlight Relevant Experience
Make sure to discuss any previous roles in housing or similar fields. Be ready to explain how your experience aligns with the responsibilities of the position, particularly in assessing and processing applications.
✨Demonstrate IT Proficiency
Since good IT skills are essential for this role, be prepared to talk about the software and tools you have used in previous jobs. If possible, mention specific systems related to lettings or housing management.
✨Prepare for Flexibility Questions
Given the requirement to work evenings and weekends, think about how you can convey your flexibility. Share instances where you've adapted your schedule to meet work demands or customer needs.
