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- Tasks: Join the Antisocial Behaviour Team to tackle issues in Dundee and engage with the community.
- Company: Be part of Dundee City Council, dedicated to improving local lives and communities.
- Benefits: Enjoy a hybrid work model, flexible hours, and opportunities for professional development.
- Why this job: Make a real impact in your community while gaining valuable experience in social housing.
- Qualifications: HNC/SVQ3 or equivalent in a relevant field; experience in investigations and enforcement is essential.
- Other info: Must have a driving licence and be willing to undergo PVG Scheme checks.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Working in a hybrid style, based at home and The West District Housing office, you will work full time, 37 hours per week. If you have any queries regarding this vacancy, please contact Holly Anderson on 01382 307352 or email holly.anderson@dundeecity.gov.uk
Requirements
You will have HNC/SVQ3, or equivalent, in a relevant subject area.
Responsibilities
You will be part of the Antisocial Behaviour Team, liaising with main partner agencies including Police Scotland, SARC, Community Safety Team, Tenancy & Estates, and Homeless Services. Your role involves identifying emerging issues within Dundee City boundaries and providing appropriate responses; carrying out enforcement actions as required; facilitating and managing formal mediation sessions; and delivering community education on antisocial behaviour within city schools and other educational facilities as requested.
The Individual
You should have experience working within the social housing sector, with significant experience in investigations and enforcement roles within a public authority. Knowledge of Antisocial Behaviour legislation, housing legislation, and data protection legislation is essential. You should have experience applying guidance and legislation to make decisions, managing a demanding caseload, and implementing problem-solving techniques to achieve positive outcomes. Experience dealing with challenging behaviour and situations, building and maintaining multi-agency relationships, and excellent communication skills are required. Additionally, you should have IT management systems and Microsoft Office skills, a flexible approach, and willingness to work out of hours on a rota. A current driving licence and access to a vehicle are essential. This position is considered Regulated Work with Children and/or Protected Adults under the PVG Scheme, and the preferred candidates will need to join or update their PVG Scheme prior to employment.
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Investigation Officer - DEE06125 employer: Dundee City Council
Contact Detail:
Dundee City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investigation Officer - DEE06125
✨Tip Number 1
Familiarise yourself with the key partner agencies mentioned in the job description, such as Police Scotland and the Community Safety Team. Understanding their roles and how they interact with the Antisocial Behaviour Team will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your knowledge of Antisocial Behaviour legislation and housing legislation. Being able to discuss specific laws and how they apply to real-life situations will show that you're well-prepared for the role.
✨Tip Number 3
Highlight any experience you have in managing a caseload or dealing with challenging behaviour. Be ready to share examples of how you've successfully navigated difficult situations in the past, as this will be crucial for the role.
✨Tip Number 4
Prepare to discuss your communication skills and how you've built relationships with various stakeholders. Think of specific instances where your ability to collaborate with others led to positive outcomes, as this is essential for working within a multi-agency framework.
We think you need these skills to ace Investigation Officer - DEE06125
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the social housing sector, particularly in investigations and enforcement roles. Emphasise your knowledge of antisocial behaviour legislation and any specific achievements that demonstrate your problem-solving skills.
Craft a Strong Cover Letter: In your cover letter, address how your background aligns with the responsibilities of the Investigation Officer role. Mention your experience with multi-agency relationships and your ability to manage a demanding caseload effectively.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application of how you've successfully dealt with challenging situations or behaviours in the past. This could be through mediation sessions or community education initiatives.
Highlight IT Proficiency: Don't forget to mention your IT management systems experience and proficiency in Microsoft Office. If you have used specific software relevant to investigations or case management, include that as well to strengthen your application.
How to prepare for a job interview at Dundee City Council
✨Know Your Legislation
Familiarise yourself with antisocial behaviour legislation, housing legislation, and data protection laws. Being able to discuss these topics confidently will demonstrate your expertise and understanding of the role.
✨Showcase Your Experience
Prepare specific examples from your past work in the social housing sector, particularly in investigations and enforcement. Highlight how you've successfully managed challenging situations and built relationships with partner agencies.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've applied problem-solving techniques in previous roles. Think of scenarios where you identified issues and implemented effective solutions, as this is crucial for the position.
✨Communicate Effectively
Since excellent communication skills are essential, practice articulating your thoughts clearly and concisely. Be prepared to engage in role-play scenarios or answer questions that assess your ability to handle difficult conversations.
