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- Tasks: Support vulnerable residents in managing their accommodation and transitioning to permanent housing.
- Company: Join Dundee City Council, dedicated to providing essential support services in the community.
- Benefits: Enjoy a hybrid work model, flexible hours, and the chance to make a real difference.
- Why this job: Be part of a compassionate team that empowers individuals and enhances community wellbeing.
- Qualifications: HNC/Level 3 in Housing or relevant subject; experience in housing or support services preferred.
- Other info: This role involves regulated work with vulnerable groups; PVG Scheme registration required.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Working in a hybrid style at home and at Honeygreen Supported Accommodation Unit/East District Office, you will work full time, 37 hours per week, on a temporary basis until September 2026.
If you have any queries regarding this vacancy, please contact Pauline Marks at 01382 307365 or email pauline.marks@dundeecity.gov.uk.
Requirements
You will have an HNC/Level 3 in Housing or a relevant subject and a qualification meeting SSSC registration requirements for Housing Support Workers.
Responsibilities
You will provide support to residents at our Honeygreen Unit who, in the defined groups, have been identified as vulnerable. This support will help individuals manage their accommodation successfully and assist them in moving into permanent accommodation. Support may also be provided to prospective tenants to help them gain access to suitable accommodation, reduce the risk of eviction, anti-social behaviour, debt, and other threats to their security of tenure. These tenants may be receiving voluntary support or may be conditional and related to a Short Scottish Secure Tenancy.
The Individual
You will have experience in housing and/or support service provision, a social care background, or experience of multi-agency working. You will be able to work with minimal supervision.
You should demonstrate empathy for those requiring advice and support, possess good organisational and people skills, and be a team player. Possible weekend and evening work may be required.
This post is considered Regulated Work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by Dundee City Council.
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Housing Support Officer employer: Dundee City Council
Contact Detail:
Dundee City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable residents in supported accommodation. Understanding their needs will help you demonstrate your empathy and suitability for the role during any discussions or interviews.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Research Dundee City Council's initiatives and policies regarding housing support. Being knowledgeable about their current projects will show your genuine interest in the role and help you engage more effectively during interviews.
✨Tip Number 4
Prepare to discuss your experience with multi-agency working. Be ready to share specific examples of how you've collaborated with other organisations to support individuals, as this is a key aspect of the Housing Support Officer role.
We think you need these skills to ace Housing Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing support or social care. Emphasise any qualifications you have that meet the SSSC registration requirements and showcase your ability to work with vulnerable individuals.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Share examples of how you've successfully supported individuals in similar roles, demonstrating your empathy and organisational skills.
Highlight Relevant Experience: In your application, focus on your experience in multi-agency working and any specific instances where you've helped individuals manage their accommodation or avoid eviction. This will show your understanding of the challenges faced by vulnerable tenants.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Dundee City Council
✨Show Your Empathy
As a Housing Support Officer, you'll be working with vulnerable individuals. Make sure to demonstrate your empathy during the interview by sharing relevant experiences where you've provided support or assistance to those in need.
✨Highlight Relevant Experience
Discuss your background in housing or social care, and any multi-agency work you've been involved in. Be specific about your roles and how they relate to the responsibilities of the position you're applying for.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Prepare examples of how you've successfully managed conflicts or supported individuals facing difficulties in their accommodation.
✨Demonstrate Teamwork Skills
Since this role requires collaboration with other professionals, be ready to discuss your experience working as part of a team. Share examples of how you've contributed to team success and supported colleagues in achieving common goals.
