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- Tasks: Support sports centre programmes and ensure smooth operations at Menzieshill Community Hub.
- Company: Join Leisure & Culture Dundee, a charity dedicated to enhancing community leisure and cultural services.
- Benefits: Enjoy flexible shifts, a supportive team environment, and the chance to make a positive impact.
- Why this job: Be part of a vibrant community hub while developing your skills in a fun, active setting.
- Qualifications: 2 National Grade 4 passes in Maths and English or relevant work experience required.
- Other info: Must be available for evening, weekend, and holiday shifts; teamwork is essential.
The predicted salary is between 20000 - 28000 £ per year.
Job Description
Leisure & Culture Dundee is a Scottish Charitable Incorporated Organisation (SCIO) SC042421. It was established by Dundee City Council in July 2011 to deliver leisure, sports, library, information and cultural services for the city. www.leisureandculturedundee.com
Working 37 hours per week you will be part of a 3-person alternating shift rota that delivers a Facility Attendant role in Menzieshill Community Hub. You will support Leisure & Culture Dundee’s weekly sports centre programme and also support Dundee City Council Neighbourhood Services Weekly Community Centre Programme. This role sits within the Active City section of Leisure and Sport and the main base of work will be the Menzieshill Community Hub.
Requirements
2 National Grade 4 (or equivalent) passes in Maths and English or relevant work experience.
Responsibilities
Day-to-day responsibility for effectively addressing operational issues, health & safety matters, delivering an efficient, responsive and courteous customer-focused service to all Hub users, and routine minor maintenance relating to the Facility Attendant roles/duties.
The Individual
You will have experience and knowledge of cash handling, IT skills, and the ability to maintain sufficient records and show high levels of personal organisational skills.
You will be friendly, polite and approachable with good communication, interpersonal and customer care skills and must show the ability to work efficiently using your own initiative whilst being able to work under pressure.
You must be able to work flexible shifts including evening, weekends and public holidays, as well as being prepared to respond positively to the reasonable demands of the service and work both individually and as part of a wider Facility Attendant team.
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Facility Attendant (Sports Centres) - DEE06136 employer: Dundee City Council
Contact Detail:
Dundee City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Attendant (Sports Centres) - DEE06136
✨Tip Number 1
Familiarise yourself with the Menzieshill Community Hub and its services. Understanding the specific programmes offered will help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills in conversations with potential employers. Since this role is customer-focused, sharing examples of how you've successfully handled customer interactions can set you apart.
✨Tip Number 3
Be prepared to discuss your experience with cash handling and IT skills. These are essential for the role, so having specific examples ready will show that you're well-equipped for the responsibilities.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied shifts. Mentioning your availability for evenings, weekends, and public holidays can reassure employers that you're committed to meeting the needs of the service.
We think you need these skills to ace Facility Attendant (Sports Centres) - DEE06136
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Facility Attendant position. Tailor your application to highlight relevant experience and skills that match what Leisure & Culture Dundee is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, cash handling, or facility maintenance. Use specific examples to demonstrate how your background aligns with the duties of the role.
Showcase Your Skills: Make sure to mention your IT skills and organisational abilities. Provide examples of how you've successfully managed records or handled operational issues in past roles, as these are key aspects of the job.
Personal Touch: Since the role requires good communication and interpersonal skills, consider adding a personal touch to your application. Share a brief story or example that showcases your friendly and approachable nature, which is essential for a customer-focused service.
How to prepare for a job interview at Dundee City Council
✨Show Your Customer Service Skills
As a Facility Attendant, you'll be interacting with the public regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly and approachable nature.
✨Demonstrate Your Problem-Solving Abilities
Operational issues can arise at any time. Think of situations where you've successfully addressed challenges or resolved conflicts. This will show your ability to think on your feet and handle pressure.
✨Highlight Relevant Experience
Make sure to discuss any previous roles that involved cash handling, IT skills, or maintenance tasks. Relating your experience to the job requirements will help you stand out as a strong candidate.
✨Prepare for Shift Work Questions
Since this role involves flexible shifts, be ready to discuss your availability and willingness to work evenings, weekends, and holidays. Showing your flexibility will demonstrate your commitment to the role.
