At a Glance
- Tasks: Manage appeals and adjudications for parking and low emission zones.
- Company: Join Dundee City Council, a supportive and community-focused organisation.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and customer service.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: HNC/SVQ3 or equivalent experience in a relevant field.
The predicted salary is between 24750 - 30250 £ per year.
Working in a hybrid style, based at home and Gellatly Street office, you will work full time, 37 hours per week.
If you have any queries regarding this vacancy, please contact Mandy Sivewright on 01382 432003 or email amanda.sivewright@dundeecity.gov.uk
Requirements
You will have an HNC/SVQ3, or equivalent, in a relevant subject area and/or relevant work experience in a decriminalised parking environment.
Responsibilities
You will provide administrative management of a comprehensive appeals and adjudication service in respect of parking, low emission zones and bus lane enforcement and ensuring that all administrative activity required to support the Council’s car parking functions is carried out effectively.
The Individual
You will have demonstrated experience in a supervisory role along with experience of dealing with difficult and challenging customers in difficult/stressful situations. The ability to be flexible and work as part of the management team to increase performance and meet statutory timelines and knowledge of MS Teams is essential.
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