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- Tasks: Join our team to manage finances and support payment systems for Non-Council services.
- Company: Dundee City Council is dedicated to providing excellent community services.
- Benefits: Enjoy a hybrid work model with flexibility and a supportive team environment.
- Why this job: Gain valuable experience in finance while contributing to your community's well-being.
- Qualifications: Must have three National 4s or equivalent, plus relevant work experience.
- Other info: A Basic Scotland Disclosure check is required for this role.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Working in a hybrid style, based at home and Dundee House, you will work full time, 37 hours per week on a temporary basis for 12 months.
If you have any queries regarding this vacancy, please contact Susan Hird, 01382 433625 or email
Requirements
You will have three National 4s, or equivalent and relevant work experience.
Responsibilities
You will work in a team responsible for the process, reconciliation and accounting of monies in respect of services to Non-Council finances. You will assist in the provision of day to day support and assistance for all tasks associated with the processing and maintenance of purchase and payment systems.
The Individual
You will have experience and a proven knowledge of ParentPay and CYPAD Online Schools Payment Systems. Be a proficient user of Civica Web Financial Systems, MS Excel and other MS Office packages.
You will also have excellent numeracy, literacy, organisational and communication skills and have the ability to remain focussed with attention to detail and to work under pressure.
You will be able to work within a team or individually with minimum supervision and have a flexible approach to work.
A Basic Scotland Disclosure check is required.
Client Services Officer - DEE05883 employer: Dundee City Council
Contact Detail:
Dundee City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Officer - DEE05883
✨Tip Number 1
Familiarize yourself with ParentPay and CYPAD Online Schools Payment Systems. Since these are specifically mentioned in the job description, demonstrating your knowledge or experience with these systems during the interview will set you apart.
✨Tip Number 2
Brush up on your skills with Civica Web Financial Systems and MS Excel. Being proficient in these tools is crucial for the role, so consider taking a quick online course or tutorial to refresh your knowledge.
✨Tip Number 3
Prepare examples of how you've worked under pressure in previous roles. The job requires attention to detail and the ability to stay focused, so having specific instances ready to discuss can showcase your suitability.
✨Tip Number 4
Highlight your teamwork and individual work experiences. Since the role involves both working in a team and independently, be ready to share stories that illustrate your flexibility and ability to adapt to different work environments.
We think you need these skills to ace Client Services Officer - DEE05883
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Services Officer position. Understand the key responsibilities and required skills, especially regarding ParentPay, CYPAD Online Schools Payment Systems, and Civica Web Financial Systems.
Highlight Relevant Experience: In your application, emphasize any relevant work experience you have that aligns with the responsibilities mentioned. Be specific about your familiarity with financial systems and your proficiency in MS Excel and other MS Office packages.
Showcase Your Skills: Demonstrate your excellent numeracy, literacy, organizational, and communication skills in your application. Provide examples of how you've successfully worked under pressure and maintained attention to detail in previous roles.
Prepare for Disclosure Check: Since a Basic Scotland Disclosure check is required, mention your willingness to undergo this process in your application. This shows your understanding of the requirements and your readiness to comply.
How to prepare for a job interview at Dundee City Council
✨Showcase Your Relevant Experience
Make sure to highlight your experience with ParentPay and CYPAD Online Schools Payment Systems during the interview. Be prepared to discuss specific examples of how you've used these systems in previous roles.
✨Demonstrate Your Proficiency in MS Office
Since the role requires proficiency in MS Excel and other MS Office packages, be ready to talk about your skills. You might even want to mention any specific projects where you utilized these tools effectively.
✨Emphasize Your Attention to Detail
Given the focus on processing and maintaining financial systems, it's crucial to convey your attention to detail. Share instances where your meticulousness helped avoid errors or improved processes.
✨Prepare for Teamwork Questions
As the role involves working within a team, prepare to answer questions about your teamwork experience. Think of examples that showcase your ability to collaborate and support your colleagues while also being able to work independently.
