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- Tasks: Lead and optimise our Outsourced Finance team for high performance and growth.
- Company: Join Duncan & Toplis, a leading independent accountancy firm celebrating 100 years of excellence.
- Benefits: Enjoy mental health support, volunteer time, and opportunities for career progression.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Qualified in relevant fields with strong people management and business development skills.
- Other info: Be part of a vibrant team focused on innovation and client success.
The predicted salary is between 36000 - 60000 £ per year.
Our Outsourced Finance team is seeking an experienced Outsourcing Operations Manager to oversee our Outsourced Finance Team and optimise the day-to-day operations. You will lead the team in alignment with our culture and values, setting a clear vision and providing confident, purposeful leadership. You will develop and implement plans and policies that drive high performance, strengthen team capability, and support long-term growth. By offering strategic direction and ensuring effective day-to-day management, you will enable the team to consistently achieve both our operational targets and wider organisational objectives.
Your responsibilities include:
- Managing and developing team members, including conducting performance reviews and the setting of clear objectives.
- Overseeing the running of the Outsourcing team and ensuring that systems and processes are being followed whilst nurturing and mentoring the team to develop their skills.
- Playing a proactive role within the leadership team, representing the company and integrating the other service lines.
- Implementing internal processes and systems to ensure efficiency across the Outsourcing service line and offer additional services.
- Leading on the onboarding of new clients to understand which services they need and the best way to deliver excellent client service.
- Ensuring clients' accounts remain profitable and proposing additional projects/services in advance of work commencing.
- Ensuring efficient resource planning is in place to meet client expectations and guarantee that internal metrics are met through effective utilisation of skills, knowledge, and abilities of the wider team.
- Having an active role in business development to generate new business and create a vibrant pipeline of opportunities.
About you: We think you’ll need the following experience and qualifications to succeed in the role:
- Fully qualified in the relevant field(s) - either by qualification or experience.
- Ability to work on multiple complex projects.
- Strong communication and presentation skills.
- Strong people management experience.
- Networking, negotiation, and business leadership skills.
- Business development skills.
- Advisory skills.
- Acknowledged as an expert.
- Passionate about and knowledgeable about the accounting software ecosystem.
As part of our benefits package, we also offer mental health support and time to volunteer for charitable work. These are just some of the perks of working at Duncan & Toplis. We develop talent and encourage ambitious individuals to progress their careers and expand their professional and personal development, whilst always ensuring we put our values at the forefront of everything we do.
Operations Manager employer: Duncan & Toplis
Contact Detail:
Duncan & Toplis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as someone who truly gets what they’re all about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in being part of Duncan & Toplis!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that align with the Operations Manager role. Highlight your leadership experience and any relevant achievements that showcase your ability to manage teams and drive performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your values align with ours at Duncan & Toplis. Be specific about how you can contribute to our growth and culture.
Showcase Your Communication Skills: As an Operations Manager, strong communication is key. Make sure your application is clear, concise, and free of jargon. This will demonstrate your ability to convey information effectively, which is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Duncan & Toplis
✨Know the Company Inside Out
Before your interview, make sure you research Duncan & Toplis thoroughly. Understand their values, culture, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully managed teams, set clear objectives, and driven performance. Be ready to discuss how you can apply these skills at Duncan & Toplis.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think of specific situations where you've had to optimise operations or improve team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future growth plans, how they measure success in the Outsourcing team, or what challenges they foresee in the coming years. This shows your strategic thinking and interest in contributing to their goals.
