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For Companies At a Glance
- Tasks: Manage client relationships and lead a team to deliver exceptional service.
- Company: Join Duncan & Toplis, a supportive firm focused on trust and inclusivity.
- Benefits: Enjoy flexible work, volunteer hours, fitness classes, and mental health support.
- Why this job: Grow your career in a collaborative environment that values your talents and ambitions.
- Qualifications: Must be ACA/ACCA qualified or have 5+ years of relevant experience.
- Other info: We welcome diverse candidates who align with our core values.
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for a qualified accountant to join our team as a Business Services Manager to support the provision of services and advice to a portfolio of clients in our London or Stamford locations.
What does this role involve?
Joining us as a Business Services Manager, you will be the primary contact for a portfolio of clients, taking overall responsibility for the management and building of those relationships.
Team management
You will ensure that your team is equipped with the skills they need to deliver the best possible client experience, coupled with clear career opportunities and a supportive work environment in which talents can flourish. You will be responsible for conducting performance reviews and setting clear objectives while maintaining fairness, equality, diversity, and inclusivity.
Teamwork
As part of the management team, you will contribute to the achievement of targets and success of the service line. You will identify complex challenges your clients face and provide viable solutions for them, using the combined knowledge and skills of your team to add measurable value to the client experience.
You will be required to develop relationships with new and existing clients to identify opportunities, pitch for new business and create tender documents.
Skills and experience
We encourage candidates of all backgrounds and capabilities to apply, although it’s essential that your values and experience align with this role’s key responsibilities. To be successful you will:
- have good communication skills, enabling you to work effectively and collaboratively in a team
- have interpersonal and people management skills
- have project management skills and familiarity with accounting software
- be ACA or ACCA qualified or with a minimum of five years experience
Join Duncan & Toplis
From flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we\’re committed to helping our people maintain a healthy and balanced lifestyle. We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training and CPD. Our values of trust, partnership, and inclusivity are at the forefront of everything we do.
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Business Services Manager employer: Duncan & Toplis group
Contact Detail:
Duncan & Toplis group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Services Manager
✨Tip Number 1
Make sure to highlight your experience in managing client relationships. Since this role emphasizes building and maintaining relationships with clients, be prepared to discuss specific examples of how you've successfully managed client portfolios in the past.
✨Tip Number 2
Demonstrate your leadership skills by sharing instances where you've effectively managed a team. This could include how you conducted performance reviews or set clear objectives for your team members, as these are key responsibilities in the role.
✨Tip Number 3
Familiarize yourself with the latest accounting software and project management tools. Being able to discuss your proficiency with these tools will show that you're ready to hit the ground running and can contribute to the team's success from day one.
✨Tip Number 4
Prepare to discuss how you align with the company's values of trust, partnership, and inclusivity. Reflect on your own experiences and be ready to share how you embody these values in your professional life, as cultural fit is crucial for this position.
We think you need these skills to ace Business Services Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Services Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in client management, team leadership, and project management. Make sure to include specific examples that demonstrate your ability to build relationships and deliver value to clients.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the company's values and how you embody them. Discuss your qualifications, your approach to team management, and how you can contribute to the success of the service line.
Highlight Your Qualifications: Clearly state your ACA or ACCA qualifications or relevant experience in your application. If you have any additional certifications or training related to accounting software or project management, be sure to mention those as well.
How to prepare for a job interview at Duncan & Toplis group
✨Showcase Your Communication Skills
As a Business Services Manager, strong communication is key. Be prepared to demonstrate how you've effectively communicated with clients and team members in the past. Use specific examples to highlight your ability to build relationships and manage expectations.
✨Highlight Team Management Experience
Discuss your experience in managing teams and conducting performance reviews. Share how you have supported your team’s development and created an inclusive environment where everyone can thrive. This will show that you align with the company's values of trust and partnership.
✨Prepare for Client Relationship Scenarios
Think about potential challenges clients might face and how you would address them. Be ready to discuss your approach to identifying opportunities and pitching for new business, as this role requires proactive relationship management.
✨Demonstrate Project Management Skills
Since project management is crucial for this role, prepare to talk about your experience with managing projects and using accounting software. Provide examples of how you've successfully delivered projects on time and within budget, showcasing your organizational skills.
