Client Support Tax Administrator

Duncan & Toplis is one of the UK’s largest independent accountants and business advisers. Celebrating our 100-year anniversary in 2025, we are on course for the biggest period of growth in our history. Our vision to be the team that clients always choose to work with and where talented people belong remains at the forefront and guides everything that we do.

The Administration Team is seeking a Client Support Tax Administrator. We have a full-time role in our Newark, Lincoln, Louth or Sleaford Office. You will provide quality administration service to support our client delivery teams and to achieve service line targets.

Responsibilities:

• Assisting managers run a tax return portfolio.
• Support the client delivery teams and all offices in all administrative and day-to-day operational matters, working collaboratively with colleagues across the whole team. These may include managing meeting rooms, looking after facilities, coordination of team meetings, coordination of diaries for Managers, Associates and Directors for client meetings, supporting events, filing and other tasks as required.
• Cover the reception area which will include greeting clients.
• Ensure all work within the tax typing pool is properly scheduled and delivered on time.
• Manage your workflow and client expectations.
• Develop working relationships with clients, including gathering information required in a timely manner.
• Support client managers with management of costs on client assignments and timely billing, including WIP review.
• Oversee processes with HMRC, such as 64-8, submission of tax returns and any queries that may arise on client account.
• Administer the client take on, maintenance and disengagement procedures, ensuring relevant forms are completed per standard operating procedures (SOPs), letters are issued, and systems are kept up to date.
• Arrange timely submission of returns to HMRC, including assisting with management of the job stages on practice management for filing deadlines and submissions.

About you:

• Strong IT skills with a working knowledge of Microsoft Office, essentially within Outlook and Word.
• Effective organisation and communication skills, both verbal and written.
• Production of accurate and timely work within your service line.
• Excellent attention to detail.
• The ability to work effectively as part of a wider team.
• Developing understanding of data protection requirements.
• Ability to work to strict deadlines.
• Flexible to travel to other offices to cover when needed.

Why Join Duncan & Toplis? We provide time-matched volunteer hours to online fitness classes and mental health support. At Duncan & Toplis, we are committed to helping our people maintain a healthy and balanced lifestyle. We help our team to develop their talents and encourage ambitious individuals to progress their careers. Our purpose ‘to positively impact our people, communities, and the world around us’ sits at our core, and our inherent values of trust, partnership, and inclusivity emphasise this.

Duncan & Toplis is committed to fostering a diverse and inclusive workplace. We welcome applications from all backgrounds, ensuring equal opportunities for all candidates. This is an excellent opportunity for an experienced individual with broad and in-depth technical knowledge of statutory accounting and compliance to play a key role in supporting our client work and internal teams.