Duncan & Todd Opticians & Hearing Care in Aberdeen Hub is hiring a Mobile Customer Care Assistant on a full-time permanent basis. This role supports patients across branches, handling appointments, product guidance, and basic repairs while ensuring high-quality service in a busy optical environment.
The successful candidate will manage calls, emails, and in-person inquiries, coordinate the diary, and assist with stock and paperwork. Training is provided to develop multi-skilled capabilities.
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Optical Assistant & Customer Care Specialist employer: Duncan & Todd Group
Duncan & Todd Group is an excellent employer, offering a supportive work culture that prioritises employee development and exceptional patient care. With 34 days of leave and generous staff discounts, our Mannofield branch in Aberdeen provides a rewarding environment for those looking to make a meaningful impact in the optical field while enjoying a healthy work-life balance.
