At a Glance
- Tasks: Be the friendly face of our practice, helping customers with enquiries and managing appointments.
- Company: Join Duncan & Todd Opticians, a trusted name in eye care.
- Benefits: Gain valuable experience in customer service and optometry.
- Other info: Temporary role with potential for future opportunities.
- Why this job: Make a difference in people's lives by providing excellent optical care.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 Β£ per year.
Duncan & Todd Opticians in Aberdeen is recruiting a Temporary Customer Care Assistant to join our busy practices, working 37.5 hours over 5 days. You will be the first point of contact for patients and customers, handling enquiries via phone, email or in person and supporting daily front-desk tasks.
You will manage the appointment diary, assist with frame and lens selection, demonstrate contact lens use, process deliveries and NHS paperwork, and help maintain patient records.
Optical Care Assistant - Customer Focus & Front Desk (Temp) employer: Duncan and Todd Opticians
Duncan & Todd Group is an excellent employer, offering a vibrant and supportive work culture that prioritises patient care and employee development. With competitive pay and benefits, as well as opportunities to enhance your management skills, working at our Elgin branch means being part of a dedicated team in a fast-paced environment where your contributions truly matter.