Optical Front Desk & Customer Care Specialist in Glasgow

Optical Front Desk & Customer Care Specialist in Glasgow

Glasgow Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face for customers, handling queries and assisting with frame and lens selection.
  • Company: Join Duncan & Todd Opticians, a trusted name in eye care.
  • Benefits: Enjoy a mobile salary uplift, training, and a supportive work environment.
  • Other info: Great opportunity for career growth in a dynamic team.
  • Why this job: Make a difference in people's lives while gaining valuable customer service experience.
  • Qualifications: No specific experience needed; just bring your enthusiasm and willingness to learn.

The predicted salary is between 25000 - 32000 Β£ per year.

Duncan & Todd Opticians is seeking a Mobile Customer Care Assistant to support our Glasgow City Centre, Stirling and Dunfermline branches.

You will be the first point of contact for patients and customers, handling queries, appointments, and product demonstrations.

Role involves assisting with frame and lens selection, NHS paperwork, stock processing, and back-office duties.

A mobile salary uplift is included for this position.

Training provided for optical-specific tasks.

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Optical Front Desk & Customer Care Specialist in Glasgow employer: Duncan and Todd Opticians

Duncan & Todd Group is an excellent employer, offering a vibrant and supportive work culture that prioritises patient care and employee development. With competitive pay and benefits, as well as opportunities to enhance your management skills, working at our Elgin branch means being part of a dedicated team in a fast-paced environment where your contributions truly matter.

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Contact Details:

Duncan and Todd Opticians Recruitment Team

We think you need these skills to ace Optical Front Desk & Customer Care Specialist in Glasgow

Customer Service Skills
Communication Skills
Appointment Management
Product Demonstration
NHS Paperwork Handling
Stock Processing
Back-Office Administration