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- Tasks: Lead a dynamic team to provide top-notch patient care and manage daily operations.
- Company: Join Duncan & Todd, a leading optical and hearing care provider in Scotland.
- Benefits: Enjoy 34 days annual leave, staff discounts, and access to exclusive employee benefits.
- Why this job: Make a real difference in patients' lives while developing your management skills.
- Qualifications: Experience in an optical environment is essential; FBDO qualification preferred but not required.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 40 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, Smart Employee Eyecare and Caledonian Optical. We are currently recruiting for a Branch Manager to join our Fraserburgh branch. The role on offer focuses on providing excellent patient care. Qualification to FBDO level is preferred but not essential. Previous experience working in an optical environment is essential. The role is full time working 40 hours a week over 5 days from Monday to Saturday.
Responsibilities:
- Taking full responsibility for the success and day to day running of the practice including management of staff, stock and the premises.
- Assisting patients with queries relating to every aspect of wearing spectacles and contact lenses.
- Resolving queries with a desire to build and maintain good customer relationships.
- Motivating, driving and leading the team to deliver excellent patient care.
- Training, coaching and appraising the Practice Team, disseminating knowledge and ensuring a solid succession plan is in place and that internal promotion is actively encouraged.
- Making recommendations to and advising patients on spectacle lens and spectacle frame options following their eye test with the resident Optometrist.
- Working in cooperation with Head Office Departments to ensure that professional & clinical standards are maintained at all times.
- Being a point of contact for patients in the practice, leading by example at all times.
- Managing the practice appointment diary giving consideration to patient appointment requests and staff availability.
- Administration and maintenance of patient records, databases and NHS paperwork.
- Other ad-hoc duties as and when required.
Duncan and Todd offers a fast paced, dynamic working environment so we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one, is a self starter and has exceptional interpersonal skills. In return we offer competitive pay and benefits and a supportive environment in which to develop your Management skills and knowledge.
Benefits:
- 34 days annual leave (FTE) inclusive of public holidays.
- Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + 6 x 50% off discount vouchers for family and friends.
- Access to high street discounts and other benefits through the Company employee benefits portal.
- The opportunity to work for a company that cares.
Branch Manager- Fraserburgh employer: Duncan and Todd Opticians
Contact Detail:
Duncan and Todd Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager- Fraserburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Duncan & Todd Group and their brands. Understand their values and what makes them tick. This way, you can tailor your answers to show how you’d fit right into their dynamic environment.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you’ve motivated a team or improved patient care. Bring these stories to life during your interviews to demonstrate you’re the perfect fit for managing the Fraserburgh branch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Duncan & Todd Group.
We think you need these skills to ace Branch Manager- Fraserburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Branch Manager role. Highlight any previous experience in an optical environment and your ability to manage a team effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for patient care and how you can contribute to our dynamic team at Duncan & Todd. Don’t forget to mention why you’re excited about this specific role!
Showcase Your Interpersonal Skills: Since this role requires exceptional interpersonal skills, make sure to include examples of how you've successfully built relationships with patients or colleagues in the past. We want to see your people skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Duncan and Todd Opticians
✨Know the Company Inside Out
Before your interview, take some time to research Duncan & Todd Group. Understand their history, values, and the brands they operate. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Experience
Since previous experience in an optical environment is essential, be ready to discuss your past roles in detail. Highlight specific situations where you provided excellent patient care or managed a team, as this will demonstrate your capability for the Branch Manager position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer queries. Think of examples from your past where you resolved issues or improved patient relationships, as these will illustrate your fit for the dynamic environment at Duncan & Todd.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in contributing positively to the practice.
