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- Tasks: Lead a dynamic team to provide exceptional patient care and manage daily operations.
- Company: Join Duncan & Todd, a leading optical and hearing care provider in Scotland.
- Benefits: Enjoy 34 days annual leave, staff discounts, and access to exclusive employee benefits.
- Why this job: Make a real difference in patients' lives while developing your management skills.
- Qualifications: Experience in an optical environment is essential; FBDO qualification preferred but not required.
- Other info: Part-time role with flexible hours, perfect for balancing work and studies.
The predicted salary is between 30000 - 40000 £ per year.
About the Company: Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 50 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, and Smart Employee Eyecare.
We are currently recruiting for a Branch Manager to join our Mannofield, Aberdeen branch. The role on offer focuses on providing excellent patient care. Qualification to FBDO level is preferred but not essential. Previous experience working in an optical environment is essential. The role is part time working 22.5 hours a week over 3 days from Monday to Saturday.
The typical Branch Manager duties are:
- Taking full responsibility for the success and day to day running of the practice including management of staff, stock and the premises.
- Assisting patients with queries relating to every aspect of wearing spectacles and contact lenses.
- Resolving queries with a desire to build and maintain good customer relationships.
- Motivating, driving and leading the team to deliver excellent patient care.
- Training, coaching and appraising the Practice Team, disseminating knowledge and ensuring a solid succession plan is in place and that internal promotion is actively encouraged.
- Making recommendations to and advising patients on spectacle lens and spectacle frame options following their eye test with the resident Optometrist.
- Working in cooperation with Head Office Departments to ensure that professional & clinical standards are maintained at all times.
- Being a point of contact for patients in the practice, leading by example at all times.
- Managing the practice appointment diary giving consideration to patient appointment requests and staff availability.
- Administration and maintenance of patient records, databases and NHS paperwork.
- Other ad-hoc duties as and when required.
Duncan and Todd offers a fast paced, dynamic working environment so we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one, is a self starter and has exceptional interpersonal skills. In return we offer competitive pay and benefits and a supportive environment in which to develop your Management skills and knowledge.
As a company, the D&T Group offer:
- 34 days annual leave (FTE) inclusive of public holidays
- Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + 6 x 50% off discount vouchers for family and friends
- Access to high street discounts and other benefits through the Company employee benefits portal
- The opportunity to work for a company that cares
Branch Manager - Mannofield, Aberdeen (Maternity Cover) employer: Duncan and Todd Opticians
Contact Detail:
Duncan and Todd Opticians Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Mannofield, Aberdeen (Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical industry or even those who know someone at Duncan & Todd. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us you understand what makes Duncan & Todd tick, and how you can contribute to their mission of excellent patient care.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and customer service. We want to see how you handle real-life scenarios, so think of examples from your past experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm for joining the team.
We think you need these skills to ace Branch Manager - Mannofield, Aberdeen (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Manager role. Highlight your experience in the optical environment and any relevant management skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how your previous experiences make you the perfect fit for our Mannofield branch. Let us know what excites you about this opportunity!
Showcase Your Interpersonal Skills: As a Branch Manager, you'll be leading a team and interacting with patients daily. Make sure to highlight your exceptional interpersonal skills in your application. We love candidates who can connect with others and create a positive atmosphere!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Duncan and Todd Opticians
✨Know the Company Inside Out
Before your interview, take some time to research Duncan & Todd Group. Understand their history, values, and the brands they operate. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Optical Experience
Since previous experience in an optical environment is essential, be ready to discuss your past roles. Highlight specific situations where you provided excellent patient care or resolved customer queries, as this will demonstrate your capability to handle the responsibilities of a Branch Manager.
✨Prepare for Team Management Questions
As a Branch Manager, you'll need to motivate and lead a team. Think of examples from your past where you've successfully trained or coached staff. Be prepared to discuss your leadership style and how you plan to foster a positive work environment at the Mannofield branch.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the branch currently faces, or how success is measured in this role. This shows that you're proactive and genuinely interested in contributing to the team's success.