At a Glance
- Tasks: Welcome patients, manage appointments, and support healthcare professionals in a busy GP practice.
- Company: Duncairn Medical Practice, a friendly and professional GP practice in North Belfast.
- Benefits: Full training provided, supportive team environment, and opportunities for personal growth.
- Other info: Dynamic role with varied tasks and a chance to develop your career in healthcare.
- Why this job: Be the first point of contact, making a real difference in patients' experiences.
- Qualifications: IT skills, excellent organisation, and a friendly, professional attitude.
The predicted salary is between 18900 - 23100 £ per year.
Medical Receptionist Duncairn Medical Practice is a busy GP practice in North Belfast seeking a friendly, organised and reliable Medical Receptionist to join our team.
As the first point of contact for patients, you will play an important role in delivering an efficient, professional and compassionate service.
Essential Criteria Competent in the use of IT systems.
Excellent organisational skills with the ability to work accurately under pressure on your own and also as part of a team.
A professional, courteous and confidential approach at all times.
Desirable Criteria Previous experience working as a medical receptionist, though full training will be provided.
At least 1 year of experience in a customer-facing or administrative role.
Experience using the EMIS clinical system.
Main Duties The successful candidate will be responsible for a range of reception and administrative duties, including: Welcoming patients and visitors in a friendly and professional manner.
Answering telephone enquiries and responding appropriately.
Booking, cancelling, and amending appointments by telephone and in person.
Updating and maintaining patient medical records.
Processing incoming and outgoing mail.
Maintaining strict patient confidentiality.
Taking and accurately relaying messages.
Liaising with local pharmacies and other healthcare professionals.
Communicating test results to patients in line with practice procedures.
Providing general administrative support.
Please note that duties may vary throughout the working day in line with the operational needs of the practice.
How to Apply Please submit your current CV.
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Medical Receptionist employer: Duncairn Medical Practice
Duncairn Medical Practice is an excellent employer that values its staff and fosters a supportive work environment in North Belfast. With a commitment to professional development, we offer comprehensive training for our Medical Receptionists, ensuring you have the skills needed to thrive in your role. Our team-oriented culture prioritises patient care and collaboration, making it a rewarding place to contribute to the community.
