At a Glance
- Tasks: Lead and develop a team of Technical Account Managers in the red meat industry.
- Company: Join Dunbia, a fast-moving red meat manufacturer with a collaborative culture.
- Benefits: Enjoy 31 days annual leave and a supportive work environment.
- Other info: Work Monday to Friday, 8.30am-5pm, with opportunities for professional growth.
- Why this job: Make a real impact by delivering innovative solutions to clients in the food sector.
- Qualifications: Experience in customer relationship management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Overview
We are looking for a committed, dedicated and experienced Senior Technical Account Manager to join our team at Dunbia, Cross Hands.
This management position offers a unique chance to work as part of a fast-moving red meat manufacturer.
You will work side by side with experienced Technical Account Managers and have a direct report, overseeing, developing and leading their development within the industry.
You will collaborate with production, sales, and quality assurance teams to deliver exceptional service and innovative solutions to our clients.
Responsibilities
- Assist and develop Technical Account Managers in managing our customers, their accounts and understanding their operational needs.
Ensure consistently high standards are met throughout supply and processing.
- Lead client onboarding from initial product setup, explaining processing technologies, and delivering tailored training relevant to industry requirements.
- Address quickly and efficiently client queries, troubleshoot technical issues related to red meat products, processing equipment, safety, and compliance, keeping the Site Technical Manager up to date complex cases.
- Manage account reviews, compiling weekly and monthly data on production performance, product quality, compliance metrics and customer feedback.
- Maintain detailed records of client interactions, product issues and resolutions.
- Work effectively with cross-departmental teams, collaborating with Sales, Product Development, Engineering, and Quality Assurance teams to provide meat industry-specific solutions and ensure client satisfaction.
- Take initiative and stay informed about advancements in meat processing technologies, industry regulations, food safety improvements, animal welfare standards, and trends in the red meat sector.
Qualifications
- Customer relationship management in the red meat supply chain.
- Exceptional communication and interpersonal skills, with a customer-focused approach.
- Broad range of problem-solving skills and an ability to take initiative when faced with industry-specific challenges.
- Able to work independently and collaboratively with cross-functional teams.
- Strong organisational skills and attention to detail, specifically in compliance and quality assurance matters.
- Previous experience in a customer-facing or technical role within the food sector is essential.
- Bachelor's degree in Food Science, Animal Science, Business, Meat Technology, or a related field is desirable, but not necessary.
- Monday - Friday 8.30am-5pm on site
- 31 days annual leave
No company sponsorship is available to overseas applicants for this position.
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Senior Technical Account Manager employer: Dunbia
Dunbia is an excellent employer, offering a supportive work culture where training is prioritised, ensuring that all Hygiene Operatives are well-equipped to succeed in their roles. Located in the picturesque West Devon, employees benefit from a 40-hour work week with opportunities for overtime, fostering both personal and professional growth in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Account Manager
✨Join Food Science Communities
Get involved in food science forums and communities, both online and offline. Platforms like LinkedIn Groups or Reddit can be goldmines for job leads and valuable insights. Plus, you’ll connect with other food enthusiasts who might even point you towards openings at companies like Dunbia.
✨Attend Industry Conferences and Workshops
Check out exhibitions and workshops in the food science sector. Events like the International Congress on Food Technology are not just knowledge hubs, but also great networking opportunities. You never know who you might bump into – perhaps a hiring manager from Dunbia!
✨Show Off Your Passion for Food Tech
Start a blog or social media channel showcasing innovative food science projects or trends. This not only showcases your expertise but also raises your visibility in the field. When you apply for a role at companies like Dunbia, they’ll see you’re proactive and truly passionate about food technology.
✨Leverage University Career Services
If you're fresh out of uni, make use of your career services! They often have exclusive job boards and connections with companies looking for graduates. Don't forget to mention your interest in roles like those at Dunbia, and they might have insider tips or referrals just for you!
We think you need these skills to ace Senior Technical Account Manager
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at Dunbia, make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
Highlight Technical Skills:In the food science and technology industry, technical skills are key. Be sure to list any specific skills you have related to food safety, quality control, or food processing technologies on your CV. Also, mention any software or analytical tools you’re proficient in, as this shows you're ready to hit the ground running at Dunbia.
Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to Dunbia. Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at Dunbia. It shows you're committed to your professional development.
How to prepare for a job interview at Dunbia
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
✨Show Off Your Project Experience
Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
✨Emphasise Your Soft Skills
Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
✨Stay Up-to-Date with Industry Trends
Make sure you’re clued up about the latest trends in food science and technology — think sustainability, food safety, and innovative processing techniques. Discussing these topics during your interview can demonstrate your enthusiasm for the field and how you can contribute to Dunbia’s mission.
