At a Glance
- Tasks: Lead IT initiatives, manage infrastructure, and support production efficiency.
- Company: Join Dawn Meats, a top food processing company in Europe.
- Benefits: Competitive salary, company laptop, paid holidays, and life insurance.
- Other info: Dynamic role with opportunities for growth and collaboration.
- Why this job: Be the go-to IT expert and make a real impact on production.
- Qualifications: Experience in IT support and strong technical knowledge required.
The predicted salary is between 30000 - 40000 £ per year.
About Us
The Dawn Meats Group is one of Europe’s leading food processing companies and operates as Dunbia in the UK. This is an exciting opportunity to join a company who have a desire to produce better food naturally.
The Opportunity
We are currently seeking an experienced and proactive IT Supervisor to join our team at the Launceston production facility. This is a hands‑on role, critical to ensuring the smooth operation of all site IT systems and supporting production efficiency through high-quality, client-focused service.
What We Offer
- Competitive Salary
- Company Laptop & Mobile Phone
- Paid Holidays
- On-site Parking
- Life insurance policy
- Employee Assistance Program
- Pension Scheme
Responsibilities
- Lead the implementation of Group IT initiatives at site level.
- Manage and maintain IT infrastructure including networks, servers, and security systems.
- Diagnose and resolve system issues promptly to minimise downtime.
- Provide expert support for hardware and software (PCs, laptops, printers, phones).
- Configure and install IT solutions and manage user accounts, backups, and security.
- Ensure production systems and factory terminals are fully operational.
- Collaborate with Maintenance to replace failed hardware and restore functionality.
- Configure new products on factory terminals and ensure label compliance.
- Plan and execute system upgrades with minimal disruption.
- Evaluate software updates and consult with production teams on added functionality.
- Promote proper hardware care and barcode quality standards.
- Act as the primary on-site IT contact, offering guidance and training to users.
- Foster strong relationships across departments and support basic IT needs.
- Uphold help desk KPIs and deliver exceptional customer service.
- Manage resolution of business‑critical system issues and communicate updates.
- Participate in cross-functional projects (IT, LEAN, telecoms).
- Collaborate with IT Management on policies, systems, and innovation.
- Manage IT procurement within budget and Capex guidelines.
- Prepare reports and summaries for site leadership.
- Champion continuous improvement and manage IT system changes.
- Provide emergency IT support outside standard hours when required.
Qualifications
About You
Essential Skills & Experience:
- Previous experience in IT support within a production or manufacturing environment.
- Strong technical knowledge of networks, servers, and security systems.
- Familiarity with hybrid cloud, data centres, and on-site technologies.
- Excellent communication skills and fluency in English.
- Strong time management and prioritisation skills.
- Ability to work independently and collaboratively in a fast‑paced setting.
Technical Skills
- Help Desk Support & Management
- Windows Environment Administration
- Call Management Systems
- Network & Printer Support
IT Supervisor in Launceston employer: Dunbia
At Dawn Meats Group, we pride ourselves on being a leading employer in the food processing industry, offering a dynamic work environment at our Launceston facility. Our commitment to employee well-being is reflected in our competitive salary, comprehensive benefits package, and opportunities for professional growth, all while fostering a collaborative culture that values innovation and teamwork. Join us to be part of a company dedicated to producing better food naturally, where your contributions will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land IT Supervisor in Launceston
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the hunt for an IT Supervisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and soft skills. Be ready to discuss your experience with networks, servers, and security systems, as well as how you've tackled challenges in previous roles.
✨Tip Number 3
When you get an interview, don’t just focus on answering questions. Ask insightful questions about the company’s IT initiatives and how you can contribute to their goals. This shows your genuine interest and proactive attitude.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Dawn Meats Group team.
We think you need these skills to ace IT Supervisor in Launceston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Supervisor role. Highlight your experience in IT support, especially in production or manufacturing environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team at Dawn Meats. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills:Don’t hold back on showcasing your technical know-how! Mention your experience with networks, servers, and security systems. We’re keen to see how you can help us maintain our IT infrastructure.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly. Let’s get started!
How to prepare for a job interview at Dunbia
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to networks, servers, and security systems. Be ready to discuss your previous experiences in IT support, especially in a production or manufacturing environment, as this will show you understand the unique challenges of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved system issues in the past. Highlight your ability to minimise downtime and provide high-quality support for hardware and software. This will demonstrate your proactive approach and readiness to tackle challenges head-on.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential for this role, practice explaining complex IT concepts in simple terms. Be prepared to discuss how you've fostered strong relationships across departments and supported users with their IT needs.
✨Emphasise Your Teamwork and Leadership Abilities
This position requires collaboration with various teams, so be ready to share instances where you've worked independently and as part of a team. Discuss any leadership experiences you have, especially in managing IT initiatives or projects, to show you're capable of guiding others.
