At a Glance
- Tasks: Lead the Despatch team to meet daily KPIs and ensure smooth operations.
- Company: Join a dynamic food production company focused on quality and safety.
- Benefits: Enjoy opportunities for management training and career growth.
- Why this job: Be part of a supportive team culture while making a real impact.
- Qualifications: 1+ years in a supervisory role, strong communication, and basic IT skills required.
- Other info: Training provided on in-house systems; must be willing to learn and grow.
The predicted salary is between 28800 - 43200 £ per year.
The Despatch Supervisor provides effective leadership to the department and supports the management of the day-to-day activities to meet daily and weekly KPIs. Driving the standards within the department in areas such as Safety, Hygiene, Quality, Customer Delivery and Cost improvements, through the effective supervision of the team and by working with other operational departments and external hauliers. The Role Despatching the product effectively and efficiently, maximising accuracy and minimising downtime and waste Stock Rotations and Write offs etc. Develop and maintain strong relationships with all functions including Engineering, Stores, Health and Safety, Production, FSQ, Planning, Finance, Sales, HR, L&D and external hauliers; Ensure all processes are adhered to and compliance with Company policies and procedures; Plan, organise and manage labour resources to ensure the Despatch Plan/schedule is met and there are no breaches to working time regulations; Complete Return to Work interviews and ensure that all T&A matters are dealt with and closed out; Effectively resolve staff issues in relation to absenteeism and/or performance, liaising with HR and Department Manager as appropriate and ensuring timely communication up and down the line; Ensure that all employees receive appropriate training in order to effectively perform the role they are required to do, ensuring full compliance with SOP training and maintaining the training matrix; Analyse and rectify accordingly any issues identified by the Team leaders / Operators which could affect achievement of the Despatch Plan Support the Despatch Management in the identification, development and implementation of relevant departmental projects and initiatives; Provide supervision and direction to the team to support the achievement of agreed targets and deadlines, ensuring the delivery of projects and achievement of targets in a timely manner; Ensuring all risk assessments and SOPs are fully trained out and complied with; Responsible for ensuring completion of accident investigations within the department; Maintaining an efficient productive department whilst adhering to all Environmental, Health & Safety and Quality Standards laid out in departmental and site policies and procedures; Designated cover in Managers absence All other associated duties. The Person Minimum 1 Years Supervisory or Managerial experience in a food production or despatch environment; Good communication skills that enable you to carry out team briefs and any necessary written communication; Strong interpersonal skills, together with the ability to assist in leading and motivating a team; Basic IT knowledge (additional training on in-house systems will be provided on appointment); Willing to participate in Management Development training. Experience in Stock Management and Warehouse Management
Despatch Supervisor employer: DUNBIA UK
Contact Detail:
DUNBIA UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Supervisor
✨Tip Number 1
Familiarize yourself with the key performance indicators (KPIs) relevant to the Despatch Supervisor role. Understanding how these metrics are measured and what drives them will help you demonstrate your ability to meet and exceed these targets during the interview.
✨Tip Number 2
Highlight your experience in managing teams, especially in a food production or despatch environment. Be ready to share specific examples of how you've motivated your team and resolved conflicts, as this will showcase your leadership skills.
✨Tip Number 3
Prepare to discuss your knowledge of safety, hygiene, and quality standards in a production setting. Being able to articulate how you have implemented or adhered to these standards in previous roles will be crucial.
✨Tip Number 4
Network with professionals in the food production industry, particularly those who have experience in despatch operations. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
We think you need these skills to ace Despatch Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory or managerial experience in a food production or despatch environment. Emphasize relevant skills such as communication, team leadership, and stock management.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Despatch Supervisor role. Mention specific examples of how you've driven standards in safety, hygiene, quality, and cost improvements in previous positions.
Highlight Relevant Experience: Clearly outline your experience with managing day-to-day activities, compliance with company policies, and any projects or initiatives you have led that align with the job description.
Showcase Interpersonal Skills: Demonstrate your strong interpersonal skills by providing examples of how you've effectively resolved staff issues, conducted training, and maintained relationships with various departments and external hauliers.
How to prepare for a job interview at DUNBIA UK
✨Show Your Leadership Skills
As a Despatch Supervisor, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've effectively led a team in the past, focusing on how you motivated them to meet KPIs and resolve any performance issues.
✨Understand the Importance of Compliance
Familiarize yourself with safety, hygiene, and quality standards relevant to the food production industry. During the interview, discuss how you have ensured compliance with company policies and procedures in your previous roles.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to explain how you've successfully conducted team briefs and managed written communications. Share examples of how you maintained strong relationships with various departments and external partners.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding staff absenteeism or performance issues. Think of scenarios where you had to analyze a problem and implement a solution, and be ready to discuss the outcomes.