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For Companies At a Glance
- Tasks: Lead IT initiatives, manage infrastructure, and provide expert support in a dynamic production environment.
- Company: Join Dunbia, a leading food processing company committed to producing better food naturally.
- Benefits: Enjoy a competitive salary, company laptop, paid holidays, and life insurance.
- Other info: Dynamic role with opportunities for growth and collaboration across departments.
- Why this job: Make a real impact in IT while supporting a successful food production business.
- Qualifications: Experience in IT support, strong technical knowledge, and excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
About Us
The Dawn Meats Group is one of Europe’s leading food processing companies and operates as Dunbia in the UK. This is an exciting opportunity to join a company who have a desire to produce better food naturally.
The Opportunity
We are currently seeking an experienced and proactive IT Supervisor to join our team at the Launceston production facility. This is a hands-on role, critical to ensuring the smooth operation of all site IT systems and supporting production efficiency through high-quality, client-focused service.
What We Offer
- Competitive Salary
- Company Laptop & Mobile Phone
- Paid Holidays
- On-site Parking
- Life insurance policy
- Employee Assistance Program
- Pension Scheme
Apply Today
If you’re ready to take on a dynamic role in a busy IT environment and contribute to the success of a leading food production business, we’d love to hear from you.
Dunbia – Naturally Better
Responsibilities
- Lead the implementation of Group IT initiatives at site level.
- Manage and maintain IT infrastructure including networks, servers, and security systems.
- Diagnose and resolve system issues promptly to minimise downtime.
- Provide expert support for hardware and software (PCs, laptops, printers, phones).
- Configure and install IT solutions and manage user accounts, backups, and security.
- Ensure production systems and factory terminals are fully operational.
- Collaborate with Maintenance to replace failed hardware and restore functionality.
- Configure new products on factory terminals and ensure label compliance.
- Plan and execute system upgrades with minimal disruption.
- Evaluate software updates and consult with production teams on added functionality.
- Promote proper hardware care and barcode quality standards.
- Act as the primary on-site IT contact, offering guidance and training to users.
- Foster strong relationships across departments and support basic IT needs.
- Uphold help desk KPIs and deliver exceptional customer service.
- Manage resolution of business-critical system issues and communicate updates.
- Participate in cross-functional projects (IT, LEAN, telecoms).
- Collaborate with IT Management on policies, systems, and innovation.
- Manage IT procurement within budget and Capex guidelines.
- Prepare reports and summaries for site leadership.
- Champion continuous improvement and manage IT system changes.
- Provide emergency IT support outside standard hours when required.
About You
Essential Skills & Experience
- Previous experience in IT support within a production or manufacturing environment.
- Strong technical knowledge of networks, servers, and security systems.
- Familiarity with hybrid cloud, data centres, and on-site technologies.
- Excellent communication skills and fluency in English.
- Strong time management and prioritisation skills.
- Ability to work independently and collaboratively in a fast-paced setting.
Technical Skills
- Help Desk Support & Management
- Windows Environment Administration
- Call Management Systems
- Network & Printer Support
INDMP
No company sponsorship is available to overseas applicants for this position
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IT Supervisor employer: Dunbia Group
Contact Detail:
Dunbia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Supervisor
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend IT meetups or local tech events to meet potential employers and make a lasting impression.
✨Tip Number 2
Don’t just apply online; follow up! After submitting your application through our website, drop an email or LinkedIn message to the hiring manager. It shows initiative and keeps you on their radar.
✨Tip Number 3
Prepare for interviews by researching the company and its IT systems. Be ready to discuss how your experience aligns with their needs, especially in a production environment like Dunbia.
✨Tip Number 4
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled IT issues in the past, especially in fast-paced settings. This will highlight your hands-on experience!
We think you need these skills to ace IT Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Supervisor role. Highlight your experience in IT support, especially in production or manufacturing environments, and showcase your technical skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that demonstrate your ability to manage IT infrastructure and support production efficiency.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure to highlight any experiences where you've successfully collaborated with teams or provided exceptional customer service. We want to see how you can foster strong relationships across departments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Dunbia!
How to prepare for a job interview at Dunbia Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networks, servers, and security systems. Be ready to discuss your previous experiences in IT support within a production or manufacturing environment, as this will show you understand the specific challenges they face.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved system issues in the past. Highlight your ability to minimise downtime and provide expert support for hardware and software, as this is crucial for the role.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential, practice explaining complex IT concepts in simple terms. This will help demonstrate your ability to foster strong relationships across departments and support basic IT needs effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your time management and prioritisation skills. Think of scenarios where you had to manage multiple IT tasks simultaneously and how you ensured everything ran smoothly, especially in a fast-paced setting.