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- Tasks: Welcome guests and manage bookings with a cheerful attitude.
- Company: Join a prestigious 4/5 star hotel with a vibrant team.
- Benefits: Earn £13.00PH, enjoy free meals, and access leisure facilities.
- Other info: Permanent role with excellent live-in accommodation and career growth opportunities.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Experience in hotels, strong guest service skills, and multilingual abilities preferred.
The predicted salary is between 27120 - 29120 £ per year.
We are looking for an experienced receptionist, with a cheerful personality and experience ideally within a 4/5 star hotel or a resort environment to play their part within the running of our hotel. A high level of accuracy is required with our booking systems to deliver a smooth efficient service, both to guests, and in support of the hotel and its team.
Excellent live in accommodation is available.
Job Type: permanent, 30 - 40 hours per week.
Salary: £13.00PH + share of Tronc.
- Free staff meals
- Complimentary use of extensive leisure facilities
- Free onsite parking
- Employee Assistance Programme 24/7
Qualifications:
- Hotel experience
- Guest services
- Hospitality
- Multilingual or bilingual
- Strong phone etiquette skills
Experience in the hotel industry, providing excellent guest services, and demonstrating proficiency in multiple languages are desirable qualifications for this role. Additionally, possessing strong phone etiquette skills is crucial for effective communication with guests and colleagues.
Hotel Receptionist employer: Dunalastair Hotel
Contact Detail:
Dunalastair Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in hotels or resorts. They might know of openings or can put in a good word for you.
✨Tip Number 2
Practice your phone etiquette! Since strong phone skills are key for this role, grab a friend and do some mock calls. This will help you feel more confident when speaking with potential employers.
✨Tip Number 3
Show off your cheerful personality! During interviews, let your positive energy shine through. Remember, they’re looking for someone who can create a welcoming atmosphere for guests.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep checking back!
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in hotels or resorts. We want to see how you've contributed to guest services and what makes you a great fit for our team!
Be Cheerful and Personable: Since we're looking for someone with a cheerful personality, let that shine through in your application! A friendly tone can go a long way in making a great first impression.
Accuracy is Key: We need someone who pays attention to detail, especially when it comes to booking systems. Mention any relevant experience you have with these systems to show us you're the right fit.
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It helps us keep track of applications and ensures you get noticed quickly!
How to prepare for a job interview at Dunalastair Hotel
✨Know Your Hotel Basics
Before the interview, brush up on the hotel’s history, values, and services. This shows genuine interest and helps you answer questions about why you want to work there.
✨Show Off Your People Skills
As a receptionist, you'll be the face of the hotel. Prepare examples of how you've handled guest inquiries or complaints in the past. Highlight your cheerful personality and ability to stay calm under pressure.
✨Practice Your Phone Etiquette
Since strong phone skills are crucial, practice answering common phone scenarios. You might be asked to role-play during the interview, so being prepared can really set you apart.
✨Dress the Part
First impressions matter! Dress smartly and professionally, reflecting the hotel's standards. This not only shows respect but also gives a glimpse of how you’ll represent the hotel to guests.