At a Glance
- Tasks: Deliver first-class visitor experiences and manage daily reception activities.
- Company: Join a dynamic team at D&B Office in Paddington.
- Benefits: Gain valuable experience in a fast-paced environment with growth opportunities.
- Other info: Embrace a culture of continuous learning and collaboration.
- Why this job: Be the face of the company and make a positive impact every day.
- Qualifications: 2 years in a busy office or hospitality, excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Receptionist is responsible for providing first class visitor and customer experience to D&B Office, focusing on delivering an outstanding, safe and compliant office environment for team members, customers and visitors to enjoy. This role handles daily reception, operational and administrative activities of D&B office, including office administration and being the first point of contact for all safety and security enquiries. The role is based 5 days a week in our Paddington office.
Key Responsibilities
- Act as Office workplace representative & customer point of contact.
- Provide reception services, welcome guests and visitors, providing support managing their enquiries in a professional and courteous manner.
- Coordinating catering, incoming & outgoing mail, any other 3rd party office services, stock control as required.
- Facilities administration on supplier contracts, procurement process and invoicing, assisting in organising the facilities elements of any office events and other administration relating to facilities matters.
- Coordinate maintenance and cleaning works, contractors and landlord.
- Understand ESG company objectives, ISO Standards and ensure record keeping of data collection and records, support the organizing local environmental events and initiatives at office.
- Be the first point of contact for employees with queries about their workspace or office supplies.
Key Requirements
- At least 2 years’ professional experience operating in and providing support in a fast paced office environment or in hospitality industry.
- Highly organized and detail-oriented, with a knack for managing a variety of admin tasks efficiently.
- Ability to be adaptable to assist in different urgent situations that arise for department.
- Excellent customer service, planning, organizational and interpersonal skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite skills.
- Show an ownership mindset in everything you do.
- Be a problem solver, be curious and be inspired to take action.
- Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
- Where applicable, fluency in English and languages relevant to the working market.
Paddington, London based role - 5 days in office.
Receptionist (R-18530) employer: Dun & Bradstreet
D&B Office is an exceptional employer that prioritises a first-class visitor and customer experience in a vibrant Paddington location. With a strong focus on employee growth, our collaborative work culture encourages continuous learning and development, while offering a supportive environment where every team member can thrive. Join us to be part of a dynamic team that values your contributions and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (R-18530)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on D&B Office. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Receptionist, especially your customer service skills and ability to handle multiple tasks efficiently.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished when you arrive for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist (R-18530)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Receptionist role. Highlight your customer service experience and any admin tasks you've handled in fast-paced environments.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to creating an outstanding visitor experience at D&B Office.
Showcase Your Communication Skills:Since excellent communication is key for this role, ensure your written application is clear, concise, and free of errors. This is your first impression, so make it count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dun & Bradstreet
✨Know the Company Inside Out
Before your interview, take some time to research D&B Office. Understand their values, mission, and any recent news or initiatives they’ve been involved in. This will not only help you answer questions more effectively but also show that you’re genuinely interested in the company.
✨Showcase Your Customer Service Skills
As a Receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to handle the responsibilities of the role with professionalism and care.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with an unhappy visitor or managing multiple tasks at once. Think through these scenarios beforehand and have clear, concise responses ready to showcase your problem-solving skills and adaptability.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive early to your interview. This shows respect for the interviewer's time and gives you a moment to settle in and calm any nerves before the conversation begins.
