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For Companies At a Glance
- Tasks: Analyse data to drive customer retention and improve business insights.
- Company: Join Dun & Bradstreet, a global leader in data-driven decision-making.
- Benefits: Hybrid working, competitive salary, and potential for contract extension.
- Why this job: Be part of a dynamic team shaping strategic decisions with your insights.
- Qualifications: Strong Excel skills and a passion for data analysis required.
- Other info: Opportunity for growth in a transformative environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Why We Work at Dun & Bradstreet
Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at dnb.com/careers.
Our Commercial Operations Team is based in our London Paddington office and supports Dun & Bradstreet’s UK & Ireland’s business. They are now looking for an Analyst to join them on a 6 month, fixed term contract. This is a great opportunity to be part of a dynamic environment where your insights and analysis will help shape strategic decisions.
In this role, you will report to the UK & Ireland Commercial Operations Project Lead and be responsible for gathering and analyzing key product usage data to help drive performance across Customer Retention and Contractual Reconciliation objectives. Working closely with a team of customer-facing commercial professionals, you’ll use a variety of reporting tools and analytical approaches to support UK & Ireland Sales Leaders in optimizing the financial performance of existing customer relationships.
We’re looking for someone with a strategic mindset and a passion for customer success someone who’s not afraid to challenge the status quo and bring fresh ideas to improve processes, enhance efficiency, and deliver deeper business insights. This is an exciting opportunity to join Dun & Bradstreet at a pivotal moment of transformation and growth, and whilst this position is for a 6 month fixed term contract, there may be opportunity for extension based on business needs.
Key Responsibilities
- Support day-to-day Commercial Operations activities related to customer usage analytics
- Produce monthly usage reports and statements, conduct trend analysis, and manage revenue-impacting reconciliations
- Raise and manage technical tickets to resolve data or system-related issues, ensuring timely resolution
- Collaborate with technical teams to troubleshoot problems and implement improvements, providing clear direction and context for business needs
- Continuously improve usage calculations for customers, internal processes, and technical systems
- Participate in meetings with the Go-To-Market team to ensure new products are designed with appropriate usage tracking and reporting capabilities
- Liaise with Product, Sales, and Customer Success teams to align usage insights with strategic goals
- Analyse large datasets from multiple sources to uncover trends, challenges, and opportunities
- Provide ad hoc analysis and support for specific projects and initiatives
- Champion a culture of agility, collaboration, and continuous improvement
About you
- High proficiency in Excel (including macros and VBA), PowerPoint, and Word; familiarity with SFDC, Business Objects, MS Power BI, and other analytics tools is a plus
- Enthusiastic for new tools, dashboards, and data visualisation techniques and is always looking for smarter ways to work and share insights
- A results-focused, self-motivated, dynamic character who thrives in both collaborative team environments and independent work settings
- Passionate about data and technology, with a natural curiosity for uncovering insights and solving problems through analytical thinking
- Enjoy working in Excel, exploring advanced functions, building macros, and automating workflows using VBA to streamline reporting and analysis
- Demonstrates a ‘can-do’ attitude, able to co-ordinate multiple inputs to provide clear, concise and insightful management information
- Strong oral and written communication skills, with the ability to translate complex data into actionable insights for stakeholders
- Excellent planning and analytical skills, together with a proactive approach to identifying opportunities for improvement
- Comfortable managing workloads to strict reporting deadlines, while remaining agile and responsive to changing business needs
- Keen to learn and understand complex systems, processes, and the mechanics of a business, with a genuine interest in how data drives decision-making
- Able to work from our London Paddington office 3 days a week
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We anticipate this role will be interviewing in October/November, with a start date at the beginning of December. This is a 6 month, full time, fixed term contract on a hybrid working basis with at least 3 days a week at our London Paddington office.
All Dun & Bradstreet job postings can be found at jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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Sales Operations Analyst- 6 month FTC (R-18513) employer: Dun & Bradstreet, Inc.
Contact Detail:
Dun & Bradstreet, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Analyst- 6 month FTC (R-18513)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Dun & Bradstreet on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Dun & Bradstreet loves curiosity and innovation, so think of examples from your past that showcase these traits. We want to see how you can fit into our dynamic team!
✨Tip Number 3
Practice your analytical skills! Since the role involves data analysis, brush up on your Excel and reporting tools. Maybe even create a mock report to show off your skills during the interview. It’ll impress us for sure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Dun & Bradstreet. Let’s make it happen!
We think you need these skills to ace Sales Operations Analyst- 6 month FTC (R-18513)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Operations Analyst role. Highlight relevant experience and skills that match the job description, especially your analytical abilities and proficiency in Excel.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for data and customer success. Use it to showcase how your strategic mindset can contribute to Dun & Bradstreet's goals and mention any specific tools or methodologies you’re familiar with.
Showcase Your Analytical Skills: In your application, don’t shy away from sharing examples of how you've used data to drive decisions or improve processes. This will demonstrate your ability to analyse large datasets and uncover valuable insights.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves and helps us get to know you better!
How to prepare for a job interview at Dun & Bradstreet, Inc.
✨Know Your Data Tools
Make sure you brush up on your Excel skills, especially with macros and VBA. Familiarity with tools like SFDC and Power BI will also give you an edge. Be ready to discuss how you've used these tools in past roles to analyse data and drive insights.
✨Show Your Strategic Mindset
Dun & Bradstreet is looking for someone who can think strategically about customer success. Prepare examples of how you've challenged the status quo in previous positions and brought fresh ideas to improve processes or enhance efficiency.
✨Communicate Clearly
Strong communication skills are key for this role. Practice explaining complex data insights in a simple way. Think of examples where you've successfully translated data into actionable insights for stakeholders, as this will resonate well with the interviewers.
✨Be Ready to Collaborate
This position involves working closely with various teams. Prepare to discuss your experience in collaborative environments and how you've contributed to team success. Highlight any instances where you've liaised with technical teams to resolve issues or implement improvements.