At a Glance
- Tasks: Serve drinks, create cocktails, and provide top-notch customer service in a vibrant bar environment.
- Company: Join a dynamic team in a 4-star establishment with a focus on guest experience.
- Benefits: Enjoy free meals, gym access, discounts, and a pension scheme.
- Other info: Great opportunity for career growth and to work in a fun, energetic atmosphere.
- Why this job: Perfect for those who love socialising and want to enhance their hospitality skills.
- Qualifications: Customer service experience is essential; bar experience is a plus but not mandatory.
The predicted salary is between 10 - 12 £ per hour.
REQUIREMENTS
- Experience within a Bar environment.
- Previous experience of food and beverage desirable, preferably in a 4 star environment.
- A food service related SVQ (or equivalent) is beneficial but full training will be given.
- Experience of working with Micros systems desirable.
- Customer service experience is essential.
THE ROLE
- Setting up and serving food and beverage in the Bar areas.
- Creating cocktails, making coffees and serving drinks to the guests.
- Consistently achieving the highest degree of service to our guests.
- Maximising sales and upselling.
- Ensuring tables and stations are correctly set up.
- Ensuring cutlery/glassware is kept clean and stock levels are maintained.
- Ensuring billing procedures and cash ups are applied correctly.
- Monitoring general security.
THE PERSON
- Excellent communication and organisation skills.
- High level of customer care and attention to detail.
- Able to work with the rest of the team as well as have the ability to act on your own initiative.
- Friendly and approachable; willing to go the extra mile for our guests.
- Provide highly consistent good service and lead by example.
BENEFITS
- Pension scheme operated by The People’s Pension.
- Employee assistance programme.
- Critical illness cover.
- Employee reward scheme.
- Cycle to Work scheme.
- Childcare vouchers.
- Free meals when on duty.
- Use of gym & pool facilities (where available).
- Taxi contribution if you’re starting early or finishing late.
- Restaurant & spa discount.
- Guest experience overnight stay.
- Employee of the Month scheme.
If you wish to be considered for this superb opportunity click ‘apply'. You must be eligible to work in the UK.
Bar Attendant employer: Dumfries Castle Hotel
Contact Detail:
Dumfries Castle Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Attendant
✨Tip Number 1
Get to know the bar scene! Visit local bars, chat with staff, and learn about their operations. This not only boosts your confidence but also gives you insights that can impress during interviews.
✨Tip Number 2
Practice your cocktail-making skills at home. Knowing how to whip up a few signature drinks can really set you apart. Plus, it shows your passion for the role!
✨Tip Number 3
Brush up on your customer service skills. Think of scenarios where you went above and beyond for someone. Be ready to share these stories in your interview to showcase your dedication.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Bar Attendant
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous bar or customer service experience you have. We want to see how your background fits with the role, so don’t be shy about sharing your skills in food and beverage service!
Tailor Your Application: Take a moment to customise your application for us. Mention specific skills that match the job description, like your ability to create cocktails or your experience with Micros systems. This shows us you’re genuinely interested!
Be Personable: Since we value excellent customer service, let your personality shine through in your application. Use a friendly tone and share examples of how you've gone the extra mile for guests in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Dumfries Castle Hotel
✨Know Your Bar Basics
Brush up on your knowledge of cocktails, coffee-making, and the general bar environment. Being able to discuss your favourite drinks or share a fun cocktail recipe can show your passion for the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your ability to create a welcoming atmosphere will resonate well with the interviewers.
✨Familiarise Yourself with Micros Systems
If you have experience with Micros systems, be ready to talk about it. If not, do a bit of research on how they work. Showing that you're proactive about learning new systems can set you apart.
✨Demonstrate Team Spirit
Be prepared to discuss how you work within a team. Share instances where you collaborated effectively with colleagues or took the initiative to help out during busy times. This shows you’re a team player who can also handle pressure.