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- Tasks: Engage with visitors, facilitate tours, and maintain the Castle's security and cleanliness.
- Company: Dumfries and Galloway Council, promoting equality and diversity.
- Benefits: Competitive pay, discounts on essentials, pension scheme, and wellbeing support.
- Other info: Flexible hours with opportunities for additional shifts and career growth.
- Why this job: Join a fun team at a historic landmark and enhance your customer service skills.
- Qualifications: Standard Grade Level education and good communication skills.
The predicted salary is between 10543 - 10723 £ per year.
We are looking to recruit a seasonal attendant to work at the Castle of St John from 19 May – 31 October 2026. This Fixed Term post is 15 hours per week, with the opportunity for additional hours.
This is a fun and challenging role on a popular local landmark building.
Working front of house we need reliable, trustworthy and enthusiastic individuals who are passionate about providing a high standard of customer service. This will involve:
- Greeting customers
- Facilitating tours
- Answering telephones
- Providing customer information
- Operating the gift shop
- Basic record keeping
- Maintaining building security and cleanliness
- Participating in the Castle’s living history events
Excellent communication and customer care skills are essential as is working with members of the public.
Educated to Standard Grade Level or equivalent and some local knowledge of the area would be an advantage.
This post is subject to candidate vetting through Disclosure Scotland.
With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland), exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.
Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.
To apply please log onto myjobscotland.gov.uk.
For further information please contact: anne.ramsbottom@dumgal.gov.uk.
Seasonal Museum Attendant - DGA13039 in Stranraer employer: Dumfries and Galloway Council
Contact Detail:
Dumfries and Galloway Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Museum Attendant - DGA13039 in Stranraer
✨Tip Number 1
Get to know the Castle of St John! Familiarise yourself with its history and key features. This will not only impress during interviews but also help you engage with visitors more effectively.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family where you greet customers, answer questions, and handle complaints. The more comfortable you are, the better you'll shine in front of the public.
✨Tip Number 3
Network with locals! Attend community events or visit the castle beforehand to meet staff and other attendees. Building connections can give you insider tips and make you a familiar face when applying.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Seasonal Museum Attendant - DGA13039 in Stranraer
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about working at the Castle of St John and engaging with visitors.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or working with the public. We love seeing how your background aligns with the role of a Seasonal Museum Attendant!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application via myjobscotland.gov.uk! It’s the best way for us to receive your details and get the process rolling.
How to prepare for a job interview at Dumfries and Galloway Council
✨Know Your Castle
Familiarise yourself with the Castle of St John and its history. Being able to share interesting facts or stories during your interview will show your enthusiasm and passion for the role, making you stand out as a candidate.
✨Customer Service Skills Shine
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help someone, as this role heavily relies on strong communication and customer care skills.
✨Dress the Part
While it’s a casual role, dressing smartly for your interview can make a great first impression. Aim for a neat and tidy appearance that reflects your professionalism and respect for the opportunity.
✨Ask Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the position and helps you understand more about the team and the expectations of the role.