At a Glance
- Tasks: Safeguard exhibitions, provide customer service, and assist with museum activities.
- Company: Join Dumfries and Galloway Council, dedicated to community and cultural engagement.
- Benefits: Enjoy discounts, pension scheme, and wellbeing support through our Vivup platform.
- Other info: Regulated work with vulnerable groups; flexible hours across multiple museum venues.
- Why this job: Be part of a vibrant team, enhance visitor experiences, and contribute to local culture.
- Qualifications: Reliable, enthusiastic, with customer service experience; basic computer skills preferred.
The predicted salary is between 15464 - 15728 € per year.
Advert
Museum Attendant (10/0014)
Dumfries Museum & Camera Obscura
£15,464.17 - £15,728.17
You will be required to work 22 hours per week, 52.14 weeks per year.
Museum Attendants are responsible for safeguarding museum exhibitions and buildings and for keeping facilities clean and tidy. Working front of house, they ensure that museum visitors enjoy their visit by providing a high quality of customer service. This involves answering queries and the sale of goods and tickets.
You should be a reliable, trustworthy, conscientious and enthusiastic person with good general education and experience of cleaning and keeping public facilities in good order. A high level of communication and customer care skills are essential as are experience of working in visitor services and with security systems. Basic computer skills and a current driving licence are desirable.
This post is considered as Regulated Work with Vulnerable Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries and Galloway Council.
Applicants who have been resident outside the UK within the last 5 years, if offered a position, in addition to a Disclosure Scotland Check, will be required to provide a completed police record check from the police authority in the country or countries in which they were resident.
The postholder may be asked to provide cover for annual leave and sickness at our 6 museum venues in Dumfries, Annan and Sanquhar. They will support curatorial staff including assisting with museum exhibitions and family activities.
The contracted working pattern is as follows but is subject to change depending on the needs of the service:
Advert cont...
1 st April - 30 th September:
Mon: 9.15am-1pm, 2pm-5.15pm (7 hrs)
Tue: 9am-1pm (4 hrs)
Wed: 9am-1pm (4 hrs)
Thur: 9am-1pm, (4 hrs)
Fri: 9am-12noon (3 hrs)
Sat: Day off
Sun: Day off
= 22 hours per week
1 st October - 31 st March:
Mon: 9.15am-1pm, 2pm-5.15pm (7 hrs)
Tue: 9am-12noon (3 hrs)
Wed: Day off (0)
Thur: 9am-1pm (4 hrs)
Fri: 9am-1pm (4 hrs)
Sat: 9am-1pm (4 hrs)
Sun: Day off
= 22 hours per week
With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions
Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.
CVs will not be accepted.
For further information please contact Vivienne Orr, Museums Facilities Officer on 01387 253374 or by email at Vivienne.Orr@dumgal.gov.uk
#J-18808-LjbffrMuseum Attendant - DGA12453 employer: Dumfries and Galloway Council
Dumfries and Galloway Council is an excellent employer, offering a supportive work environment for Museum Attendants at the Dumfries Museum & Camera Obscura. With a strong commitment to employee wellbeing, staff enjoy access to a comprehensive benefits package, including discounts on everyday essentials, a Cycle-to-Work scheme, and membership in The Local Government Pension Scheme. The council values diversity and inclusion, fostering a culture where every employee is treated with dignity and respect, while also providing opportunities for personal and professional growth.
Contact Detail:
Dumfries and Galloway Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Museum Attendant - DGA12453
✨Tip Number 1
Familiarise yourself with the Dumfries Museum & Camera Obscura and its exhibitions. Understanding the museum's history and current displays will help you engage with visitors and answer their queries more effectively.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be working front of house, being able to handle visitor inquiries and provide a welcoming atmosphere is crucial. Consider role-playing scenarios with friends or family to practice.
✨Tip Number 3
Gain some experience in cleaning and maintaining public spaces if you haven't already. Volunteering at local community centres or events can give you practical skills that are directly relevant to the role.
✨Tip Number 4
Network with current or former museum staff if possible. They can provide insights into the work environment and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Museum Attendant - DGA12453
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities of a Museum Attendant. Highlight your relevant experience in customer service, cleaning, and visitor services in your application.
Tailor Your Application:Make sure to customise your application to reflect the skills and qualities mentioned in the job description. Emphasise your reliability, communication skills, and any experience with security systems or working with vulnerable groups.
Highlight Relevant Experience:Include specific examples from your past work that demonstrate your ability to maintain cleanliness and provide excellent customer service. Mention any previous roles in visitor services or similar environments.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Dumfries and Galloway Council
✨Show Your Customer Service Skills
As a Museum Attendant, you'll be interacting with visitors regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and any experience you have in visitor services.
✨Demonstrate Reliability and Trustworthiness
Given the nature of the role, it's crucial to convey that you are reliable and trustworthy. Discuss your previous work experiences where you were responsible for safeguarding property or ensuring safety, as this will resonate well with the interviewers.
✨Familiarise Yourself with the Museum's Exhibits
Before the interview, take some time to research Dumfries Museum and its exhibits. Showing that you have a genuine interest in the museum and its offerings can set you apart from other candidates and demonstrate your enthusiasm for the role.
✨Prepare for Questions on Cleaning and Maintenance
Since the role involves keeping facilities clean and tidy, be ready to discuss your experience with cleaning and maintenance. You might be asked about specific cleaning techniques or how you would handle maintaining public spaces, so think of relevant examples to share.
