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- Tasks: Supervise leisure facilities, ensure safety, and provide excellent customer service.
- Company: Dumfries and Galloway Council, committed to equality and diversity.
- Benefits: Competitive salary, discounts on essentials, pension scheme, and wellbeing support.
- Why this job: Join a vibrant team and make a positive impact in your community.
- Qualifications: Experience in customer care and a current RLSS NPLQ certification required.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 17045 - 17336 £ per year.
Are you looking for a real challenge?
The Merrick Leisure Centre in Newton Stewart features a 25m Swimming Pool, Health Suite, Gameshall, 16 Station Club Merrick Fitness Suite.
You will be required to work 24.25 hours per week, 52.14 weeks per year.
We wish to recruit experienced and enthusiastic individuals to work as part of our team, to assist with and supervise the extensive facilities and provide a high quality of service to our customers. The key is to ensure the smooth operation of the centre by being a lifeguard, maintaining high standards of safety, cleanliness, and hygiene. You will advise and assist users of the centre and exceed their customer service expectations.
You will be friendly, outgoing, and passionate about customer care and all aspects of leisure and sport. You will be based between dryside and poolside but may be required to work in other areas of the service. Hours will include evenings, weekend working and bank holidays on a three-week rota.
Relevant experience of working in a similar role would be an advantage. You must be in possession of a current RLSS NPLQ (by the time employment commences). You must have excellent customer care skills, experience of working with members of the public and be able to work to meet targets. Self-motivation, the ability to work on your own initiative and as part of a team are all essential.
This post is considered as Regulated Work with Vulnerable Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries and Galloway Council.
Applicants who have been resident outside the UK within the last 5 years, if offered a position, in addition to a Disclosure Scotland Check, will be required to provide a completed police record check from the police authority in the country or countries in which they were resident.
With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.
Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.
For further information, please contact: peter.ferries@dumgal.gov.uk
Leisure Attendant - DGA12857 employer: Dumfries and Galloway Council
Contact Detail:
Dumfries and Galloway Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant - DGA12857
✨Tip Number 1
Get to know the Merrick Leisure Centre! Familiarise yourself with their facilities and services. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist users or handle complaints. Being prepared will help you shine during interviews and show that you're ready to exceed customer expectations.
✨Tip Number 3
Network with current employees or others in the leisure industry. They can provide insider tips on what the centre values most in a Leisure Attendant. Plus, it’s always good to have connections!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team at Dumfries and Galloway Council.
We think you need these skills to ace Leisure Attendant - DGA12857
Some tips for your application 🫡
Show Your Passion for Leisure: When writing your application, let your enthusiasm for leisure and sport shine through! We want to see that you're not just looking for a job, but that you genuinely care about providing an excellent experience for our customers.
Highlight Relevant Experience: Make sure to mention any previous roles you've had that relate to being a Leisure Attendant. We love seeing candidates who have hands-on experience, especially in customer service or lifeguarding!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with our customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our team there.
How to prepare for a job interview at Dumfries and Galloway Council
✨Know the Facilities
Familiarise yourself with the Merrick Leisure Centre's facilities, like the swimming pool and fitness suite. Being able to discuss these areas shows your genuine interest in the role and helps you connect with the interviewers.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Since this position is all about exceeding customer expectations, showcasing your experience will set you apart from other candidates.
✨Demonstrate Team Spirit
Be ready to talk about your ability to work as part of a team. Share specific instances where you collaborated with others to achieve a common goal, especially in a leisure or sports environment.
✨Understand Safety Protocols
Brush up on your knowledge of safety and hygiene standards relevant to leisure centres. Being able to discuss these protocols confidently will demonstrate your commitment to maintaining a safe environment for all users.
