At a Glance
- Tasks: Supervise and assist in a vibrant leisure centre, ensuring safety and excellent customer service.
- Company: Join Dumfries and Galloway Council, a supportive employer committed to your wellbeing.
- Benefits: Enjoy discounts, pension scheme, and health support while working in a fun environment.
- Why this job: Make a difference in your community while gaining valuable experience in leisure and sport.
- Qualifications: Experience in customer care and a passion for leisure activities are essential.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 21790 - 22162 £ per year.
Are you looking for a real challenge? Look no further – The Ryan Centre in Stranraer features a 25m Swimming Pool with Leisure Water, Health Suite, Gameshall, 30 Station Profiles Plus Suite, SHOKK gym, Dance Studio, Softplay Area, Bar, Cinema and Theatre.
You will be required to work 31 hours per week, 52.14 weeks per year. We wish to recruit experienced and enthusiastic individuals to work as part of our team, to assist with and supervise the extensive facilities and provide a high quality of service to our customers. The key is to ensure the smooth operation of the centre by being a lifeguard, maintaining high standards of safety, cleanliness, and hygiene.
You will advise and assist users of the centre and exceed their customer service expectations. You will be friendly, outgoing, and passionate about customer care and all aspects of leisure and sport. You will be based between dryside and poolside but may be required to work in other areas of the service. Hours will include evenings, weekend working and bank holidays on a seven-week rota.
Relevant experience of working in a similar role would be an advantage. You must be in possession of or working towards obtaining a current RLSS NPLQ. You must have excellent customer care skills, experience of working with members of the public and be able to work to and meet targets. Self-motivation, the ability to work on your own initiative and as part of a team is all essential.
This post is considered as Regulated Work with Vulnerable Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries and Galloway Council. Applicants who have been resident outside the UK within the last 5 years, if offered a position, in addition to a Disclosure Scotland Check, will be required to provide a completed police record check from the police authority in the country or countries in which they were resident.
With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland), exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.
Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.
Leisure Attendant - DGA12856 employer: Dumfries and Galloway Council
Contact Detail:
Dumfries and Galloway Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant - DGA12856
✨Tip Number 1
Get to know the Ryan Centre! Familiarise yourself with the facilities and services they offer. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and safety. Think about scenarios where you’ve gone above and beyond for customers – they love that stuff!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in leisure and sport.
We think you need these skills to ace Leisure Attendant - DGA12856
Some tips for your application 🫡
Show Your Passion for Leisure: When writing your application, let us see your enthusiasm for leisure and sport shine through! Share any relevant experiences that highlight your love for customer service and working in a vibrant environment like The Ryan Centre.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience as a lifeguard or in similar roles, and don’t forget to mention your customer care skills – we want to know how you can exceed our customers' expectations!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well so we can easily see why you’d be a great fit for our team at Dumfries and Galloway Council.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role and benefits!
How to prepare for a job interview at Dumfries and Galloway Council
✨Know the Facilities Inside Out
Before your interview, take some time to familiarise yourself with The Ryan Centre and its various facilities. Understanding the layout, services offered, and the specific roles of a Leisure Attendant will show your enthusiasm and preparedness.
✨Highlight Your Customer Service Skills
Since this role is all about providing excellent customer care, be ready to share examples from your past experiences where you went above and beyond for customers. Think of specific situations that demonstrate your friendly and outgoing nature.
✨Show Your Team Spirit
This position requires working as part of a team, so be prepared to discuss how you collaborate with others. Share stories that illustrate your ability to work well in a team environment, especially in high-pressure situations like busy weekends or events.
✨Prepare for Safety Questions
Given the importance of safety in this role, brush up on your knowledge of lifeguarding protocols and hygiene standards. Be ready to answer questions about how you would handle emergencies or maintain cleanliness in the facilities.