At a Glance
- Tasks: Supervise and assist in a vibrant leisure centre, ensuring safety and excellent customer service.
- Company: Dumfries and Galloway Council, committed to equality and community wellbeing.
- Benefits: Competitive salary, discounts on essentials, pension scheme, and health support.
- Why this job: Join a fun team, make a difference, and enjoy a dynamic work environment.
- Qualifications: Experience in customer care and a current RLSS NPLQ required.
- Other info: Flexible hours with opportunities for personal growth and development.
The predicted salary is between 21790 - 22162 £ per year.
Are you looking for a real challenge? Look no further – The Ryan Centre in Stranraer features a 25m Swimming Pool with Leisure Water, Health Suite, Gameshall, 30 Station Profiles Plus Suite, SHOKK gym, Dance Studio, Softplay Area, Bar, Cinema and Theatre.
You will be required to work 31 hours per week, 52.14 weeks per year. We wish to recruit experienced and enthusiastic individuals to work as part of our team, to assist with and supervise the extensive facilities and provide a high quality of service to our customers. The key is to ensure the smooth operation of the centre by being a lifeguard, maintaining high standards of safety, cleanliness, and hygiene.
You will advise and assist users of the centre and exceed their customer service expectations. You will be friendly, outgoing, and passionate about customer care and all aspects of leisure and sport. You will be based between dryside and poolside but may be required to work in other areas of the service. Hours will include evenings, weekend working and bank holidays on a seven-week rota.
Relevant experience of working in a similar role would be an advantage. You must be in possession of a current RLSS NPLQ (By the time employment commences). You must have excellent customer care skills, experience of working with members of the public and be able to work to and meet targets. Self-motivation, the ability to work on your own initiative and as part of a team is all essential.
This post is considered as Regulated Work with Vulnerable Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries and Galloway Council. Applicants who have been resident outside the UK within the last 5 years, if offered a position, in addition to a Disclosure Scotland Check, will be required to provide a completed police record check from the police authority in the country or countries in which they were resident.
With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland), exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.
Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.
Leisure Attendant - DGA12854 employer: Dumfries and Galloway Council
Contact Detail:
Dumfries and Galloway Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant - DGA12854
✨Tip Number 1
Get to know the centre! Before your interview, take a trip to The Ryan Centre. Familiarise yourself with the facilities and think about how you can contribute to their smooth operation. This shows your enthusiasm and helps you stand out!
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for customers. We want to hear those stories during the interview!
✨Tip Number 3
Network with current employees! If you know anyone working at Dumfries and Galloway Council, chat with them about their experiences. They might share insider tips that could give you an edge in your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to highlight your relevant experience and passion for leisure and sport!
We think you need these skills to ace Leisure Attendant - DGA12854
Some tips for your application 🫡
Show Your Passion for Leisure: When writing your application, let your enthusiasm for leisure and sport shine through! We want to see that you're not just looking for a job, but that you genuinely care about providing an excellent experience for our customers.
Highlight Relevant Experience: Make sure to mention any previous roles you've had that relate to being a Leisure Attendant. Whether it's lifeguarding or customer service, we love to see how your past experiences can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with our customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Dumfries and Galloway Council
✨Know the Facilities Inside Out
Before your interview, take some time to familiarise yourself with The Ryan Centre and its various facilities. Understanding the layout, services offered, and the specific roles of a Leisure Attendant will show your enthusiasm and preparedness.
✨Highlight Your Customer Service Skills
Since this role is all about providing excellent customer care, be ready to share specific examples from your past experiences where you went above and beyond for customers. This will demonstrate your passion for service and your ability to exceed expectations.
✨Show Your Team Spirit
The job requires working as part of a team, so be prepared to discuss how you collaborate with others. Share stories that highlight your ability to work well in a team environment, especially in high-pressure situations like managing safety at the pool.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to safety and customer interactions. Practise responding to these scenarios calmly and confidently, showcasing your problem-solving skills and commitment to safety and hygiene standards.