At a Glance
- Tasks: Assist and supervise leisure facilities, ensuring safety and excellent customer service.
- Company: Join Dumfries and Galloway Council, dedicated to community wellbeing and inclusivity.
- Benefits: Enjoy discounts, pension scheme, cycle-to-work options, and wellbeing support.
- Why this job: Be part of a vibrant team, making a positive impact in your community.
- Qualifications: Must have RLSS NPLQ certification and strong customer care skills.
- Other info: Flexible hours include evenings and weekends; ideal for students seeking experience.
The predicted salary is between 17045 - 17336 £ per year.
Job Description
Leisure Attendant (10/0225)
Newton Stewart
£17,045.73 – £17,336.73
Are you looking for a real challenge?
You will be required to work 24.25 hours per week, 52.14 weeks per year
Look no further – The Merrick Leisure Centre in Newton Stewart features a 25m Swimming Pool, Health Suite, Gameshall, 16 Station Club Merrick Fitness Suite.
We wish to recruit experienced and enthusiastic individuals to work as part of our team, to assist with and supervise the extensive facilities and provide a high quality of service to our customers. The key is to ensure the smooth operation of the centre by being a lifeguard, maintaining high standards of safety, cleanliness, and hygiene. You will advise and assist users of the centre and exceed their customer service expectations.
You will be friendly, outgoing, and passionate about customer care and all aspects of leisure and sport. You will be based between dryside and poolside but may be required to work in other areas of the service. Hours will include evenings, weekend working and bank holidays on a three-week rota.
Relevant experience of working in a similar role would be an advantage. You must be in possession of a current RLSS NPLQ. You must have excellent customer care skills, experience of working with members of the public and be able to work to meet targets. Self-motivation, the ability to work on your own initiative and as part of a team are all essential.
This post is considered as Regulated Work with Vulnerable Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries and Galloway Council.
Applicants who have been resident outside the UK within the last 5 years, if offered a position, in addition to a Disclosure Scotland Check, will be required to provide a completed police record check from the police authority in the country or countries in which they were resident.
With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions
Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.
For further information, please contact: Beverley.mercer@dumgal.gov.uk
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Leisure Attendant - DGA12440 employer: Dumfries and Galloway Council
Contact Detail:
Dumfries and Galloway Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant - DGA12440
✨Tip Number 1
Familiarise yourself with the facilities at The Merrick Leisure Centre. Understanding the layout and services offered will help you engage confidently with customers and demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Highlight your customer service skills in conversations with current staff or during networking events. Being able to share specific examples of how you've exceeded customer expectations in previous roles can set you apart from other candidates.
✨Tip Number 3
Make sure to stay updated on the latest health and safety regulations related to leisure centres. Showing that you are proactive about safety standards can impress potential employers and demonstrate your commitment to maintaining a safe environment.
✨Tip Number 4
Consider reaching out to current or former employees of Dumfries and Galloway Council via professional networking sites. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Leisure Attendant - DGA12440
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Leisure Attendant position. Highlight key skills such as customer care, lifeguarding, and teamwork in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in leisure or customer service roles. Emphasise any qualifications like the RLSS NPLQ and your ability to work with the public.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for leisure and sport. Mention specific experiences that demonstrate your customer service skills and ability to maintain safety and cleanliness.
Highlight Your Availability: Since the role requires evening, weekend, and bank holiday shifts, clearly state your availability in your application. This shows your flexibility and willingness to meet the job's demands.
How to prepare for a job interview at Dumfries and Galloway Council
✨Show Your Passion for Customer Care
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to assist customers in previous roles, as this aligns with the expectations of the Leisure Attendant position.
✨Highlight Relevant Experience
If you have prior experience in a similar role, be ready to discuss it in detail. Mention specific responsibilities you had, such as lifeguarding or maintaining safety standards, to demonstrate your suitability for the job.
✨Demonstrate Teamwork Skills
Since the role requires working as part of a team, prepare to talk about your experiences collaborating with others. Provide examples of how you contributed to a positive team environment and achieved common goals.
✨Prepare for Safety and Hygiene Questions
Given the importance of safety and cleanliness in the leisure centre, be prepared to answer questions related to these topics. Familiarise yourself with best practices in hygiene and safety protocols to show that you take these responsibilities seriously.