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- Tasks: Supervise leisure facilities, ensure safety, and provide excellent customer service.
- Company: Join Dumfries and Galloway Council, dedicated to community wellbeing and inclusivity.
- Benefits: Enjoy discounts, pension scheme, Cycle-to-Work, and support for your health and finances.
- Why this job: Be part of a vibrant team, make a difference in people's lives, and enjoy a dynamic work environment.
- Qualifications: Must have RLSS NPLQ certification and strong customer care skills; experience is a plus.
- Other info: Flexible hours include evenings and weekends; commitment to equality and diversity is essential.
The predicted salary is between 21300 - 21500 £ per year.
Job Description
Leisure Attendant (10/0225)
Newton Stewart
£25,305 – £25,737
Are you looking for a real challenge?
Look no further – The Merrick Leisure Centre in Newton Stewart features a 25m Swimming Pool, Health Suite, Gameshall, 16 Station Club Merrick Fitness Suite.
We wish to recruit experienced and enthusiastic individuals to work as part of our team, to assist with and supervise the extensive facilities and provide a high quality of service to our customers. The key is to ensure the smooth operation of the centre by being a lifeguard, maintaining high standards of safety, cleanliness, and hygiene. You will advise and assist users of the centre and exceed their customer service expectations.
You will be friendly, outgoing, and passionate about customer care and all aspects of leisure and sport. You will be based between dryside and poolside but may be required to work in other areas of the service. Hours will include evenings, weekend working and bank holidays on a three-week rota.
Relevant experience of working in a similar role would be an advantage. You must be in possession of a current RLSS NPLQ. You must have excellent customer care skills, experience of working with members of the public and be able to work to meet targets. Self-motivation, the ability to work on your own initiative and as part of a team are all essential.
This post is considered as Regulated Work with Vulnerable Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries and Galloway Council.
Applicants who have been resident outside the UK within the last 5 years, if offered a position, in addition to a Disclosure Scotland Check, will be required to provide a completed police record check from the police authority in the country or countries in which they were resident.
With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland) exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions
Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.
For further information please contact: peter.ferries@dumgal.gov.uk
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Leisure Attendant - DGA12439 employer: Dumfries and Galloway Council
Contact Detail:
Dumfries and Galloway Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Attendant - DGA12439
✨Tip Number 1
Familiarise yourself with the facilities at The Merrick Leisure Centre. Understanding the layout and services offered will help you engage confidently with customers and demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Highlight your customer service experience in conversations or networking opportunities. Being friendly and outgoing is key, so share specific examples of how you've exceeded customer expectations in previous roles.
✨Tip Number 3
Make sure to brush up on your lifeguarding skills and knowledge of safety protocols. Being able to discuss your RLSS NPLQ certification and any relevant training will show your commitment to maintaining high safety standards.
✨Tip Number 4
Connect with current or former employees of Dumfries and Galloway Council through social media platforms like LinkedIn. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Leisure Attendant - DGA12439
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Leisure Attendant. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect your experience in customer service, lifeguarding, and any relevant qualifications such as the RLSS NPLQ. Make sure to emphasise your ability to work both independently and as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for leisure and sport, along with your commitment to providing excellent customer care. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Prepare for Background Checks: Be ready to provide necessary documentation for background checks, especially if you have lived outside the UK in the last five years. Familiarise yourself with the PVG Scheme requirements to ensure a smooth application process.
How to prepare for a job interview at Dumfries and Galloway Council
✨Show Your Passion for Customer Care
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to assist customers in previous roles, as this aligns with the expectations of the Leisure Attendant position.
✨Highlight Relevant Experience
If you have experience working in a similar role, be ready to discuss it in detail. Mention specific tasks you performed, such as lifeguarding or maintaining safety standards, to demonstrate your suitability for the job.
✨Demonstrate Teamwork Skills
Since the role requires working as part of a team, prepare to talk about your experiences collaborating with others. Provide examples of how you contributed to a positive team environment and achieved common goals.
✨Prepare for Safety and Hygiene Questions
Expect questions related to safety protocols and hygiene standards, as these are crucial in a leisure centre. Brush up on relevant regulations and be ready to discuss how you would ensure a safe and clean environment for all users.
