At a Glance
- Tasks: Support catering, cleaning, and janitorial services while ensuring compliance and safety standards.
- Company: Dumfries and Galloway Council, committed to equality and diversity.
- Benefits: Competitive salary, discounts on essentials, pension scheme, and wellbeing support.
- Other info: Exciting opportunities for personal growth and career development.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong organisational skills and effective communication abilities required.
The predicted salary is between 27400 - 29000 £ per year.
We are seeking a highly organised and professional Facilities Services Support Officer to support the effective delivery of Catering, Cleaning, and Janitorial services across our estate. The postholder will play a key role in ensuring compliance, maintaining service standards, and supporting safe, well‑managed environments.
Key Responsibilities
- Conduct planned unit audits and inspections, producing accurate reports to ensure compliance with Health & Safety, the Food Safety Act, Food and Drink in Schools (Scotland) Regulations 2020, Environmental Health requirements, and HNI standards.
- Develop and implement communication systems to share audit outcomes across Facilities Services.
- Use Microsoft applications, including Teams, Outlook, and Excel, to support service delivery and reporting.
- Support the implementation of service plans and maintain effective communication at local and corporate levels.
- Ensure all services comply with Health & Safety legislation and COSHH (2002).
- Monitor service quality through regular on‑site checks and “walk the floor” activity.
- Support catering services with menu development, recipe analysis, compliant food labelling, allergen communication, and maintenance of the special diet database.
- Support cleaning and janitorial services, including staff training on Health & Safety and COSHH, site compliance checks, and adherence to key‑holding and security procedures.
This post is considered as Regulated Work with Vulnerable Children, under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries and Galloway Council. Applicants who have been resident outside the UK within the last 5 years, if offered a position, in addition to a Disclosure Scotland Check, will be required to provide a completed police record check from the police authority in the country or countries in which they were resident. A current driving licence is an essential requirement of this post. However, if you have a disability which precludes you from holding a driving licence consideration will be given if alternative transport can be arranged.
About You
You will bring strong organisational skills, attention to detail, and the ability to communicate effectively with staff, managers, and external partners. You will be confident working independently, managing competing priorities, and upholding high standards of safety and compliance.
With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland), exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.
Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.
Contact Details:
Jennifer Scott
Email: Jennifer.Scott@dumgal.gov.uk
Contact: 01387 260 406
Facilities Services Support Officer - DGA12996 employer: Dumfries and Galloway Council
Dumfries and Galloway Council is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With access to a comprehensive benefits package, including discounts on everyday essentials, a robust pension scheme, and initiatives promoting health and wellness, employees are empowered to thrive both personally and professionally. The council values diversity and inclusion, making it a welcoming environment for individuals from all backgrounds.
Contact Details:
Dumfries and Galloway Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Services Support Officer - DGA12996
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Dumfries and Galloway Council.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Dumfries and Galloway Council.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Dumfries and Galloway Council, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Facilities Services Support Officer - DGA12996
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Dumfries and Galloway Council that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Dumfries and Galloway Council specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Dumfries and Galloway Council will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Dumfries and Galloway Council
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Dumfries and Galloway Council a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Dumfries and Galloway Council.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Dumfries and Galloway Council, showcasing your work ethic and the quality of your previous roles in janitorial services.
