Senior Clerical Assistant - DGA12940 in Dumfries

Senior Clerical Assistant - DGA12940 in Dumfries

Dumfries Full-Time 21087 - 21447 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team providing clerical and administrative support in a fast-paced environment.
  • Company: Dumfries and Galloway Council, committed to equality and diversity.
  • Benefits: Access to discounts, pension scheme, Cycle-to-Work, and wellbeing support.
  • Why this job: Make a real impact while developing your skills in a supportive team.
  • Qualifications: Higher Grade or SVQ Level 2, experience with public interaction, and good organisational skills.
  • Other info: We value diverse perspectives and encourage underrepresented applicants to apply.

The predicted salary is between 21087 - 21447 £ per year.

You will be required to work 30 hours per week, 52.14 weeks per year. Based in Militia House, Dumfries, we are looking to recruit a Senior Clerical Assistant which will be part of the integrated Business Services Team that provides a full range of clerical and administrative support. We are looking to recruit a self-motivated and proactive individual to be part of the Regulatory & Statutory Services Hub. This is a fantastic opportunity to work within a dynamic and progressive team in a fast paced challenging but rewarding environment.

Duties include:

  • Input, update, and interrogation of data utilising various database systems
  • General clerical and reception duties associated with an office and customer service environment
  • Dealing with simple financial transactions

You will be educated to Higher Grade or hold SVQ Level 2 in a related subject. You must have experience working with members of the public, with a core skill of communicating with clients/customers. You will possess good organisational and communication skills and have previous experience within a busy team environment. A good knowledge of Microsoft packages is essential, with good knowledge of Dumfries & Galloway’s financial/HR/Performance Monitoring and Health & Safety practices being desirable.

With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland), exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.

Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.

Contact: Sheree Brown, Team Leader Administrative Services, Sheree.Brown@dumgal.gov.uk or Kathryn Millar, Administrative Officer, Kathryn.Millar@dumgal.gov.uk

Senior Clerical Assistant - DGA12940 in Dumfries employer: Dumfries and Galloway Council

Dumfries and Galloway Council is an excellent employer that prioritises employee wellbeing and professional growth within a supportive and dynamic work environment. With access to a comprehensive benefits package, including discounts on everyday essentials, a Cycle-to-Work scheme, and membership in the Local Government Pension Scheme, employees are encouraged to thrive both personally and professionally. The council's commitment to equality and diversity ensures a welcoming atmosphere for all, making it a rewarding place to build a career.
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Contact Detail:

Dumfries and Galloway Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Clerical Assistant - DGA12940 in Dumfries

✨Tip Number 1

Get to know the team! Before your interview, do a bit of research on Dumfries and Galloway Council. Understanding their values and culture will help you connect with the interviewers and show that you're genuinely interested in being part of their dynamic team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to clerical and administrative roles. Think about your past experiences and how they align with the skills they're looking for, like communication and organisation. We can help you with mock interviews if you need it!

✨Tip Number 3

Show off your tech skills! Since they require good knowledge of Microsoft packages, be ready to discuss your experience with these tools. Maybe even mention specific projects where you used them effectively. This will demonstrate your capability to handle the clerical tasks they'll throw your way.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Senior Clerical Assistant - DGA12940 in Dumfries

Data Input and Update
Database Management
Clerical Skills
Reception Duties
Customer Service
Financial Transaction Handling
Organisational Skills
Communication Skills
Microsoft Office Proficiency
Team Collaboration
Knowledge of Health & Safety Practices
Experience with Public Interaction
Proactive Attitude
Self-Motivation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Senior Clerical Assistant role. We want to see how you can contribute to our dynamic team!

Show Off Your Communication Skills: Since this role involves dealing with the public, it's crucial to demonstrate your communication abilities. Use clear and concise language in your application to showcase your knack for connecting with clients.

Highlight Relevant Experience: Don’t forget to mention any previous experience in clerical or administrative roles. We love seeing how you've handled similar tasks before, especially in a busy team environment like ours!

Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. It’s the easiest way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Dumfries and Galloway Council

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Senior Clerical Assistant role. Familiarise yourself with the key responsibilities like data input and customer service. This will help you confidently discuss how your skills align with what they’re looking for.

✨Showcase Your Communication Skills

Since this role involves dealing with the public, be prepared to demonstrate your communication abilities. Think of examples from your past experiences where you effectively communicated with clients or resolved issues. This will show that you can handle the customer service aspect of the job.

✨Brush Up on Microsoft Packages

As good knowledge of Microsoft packages is essential, take some time to review your skills in Word, Excel, and any other relevant software. You might even want to mention specific tasks you've accomplished using these tools during the interview to highlight your proficiency.

✨Emphasise Teamwork and Organisation

This position requires working within a busy team environment, so be ready to share examples of how you’ve successfully collaborated with others. Also, discuss your organisational skills and how you manage multiple tasks efficiently, as this will resonate well with their expectations.

Senior Clerical Assistant - DGA12940 in Dumfries
Dumfries and Galloway Council
Location: Dumfries

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