Duty Officer - DGA13352 in Dumfries

Duty Officer - DGA13352 in Dumfries

Dumfries Full-Time 33621 - 35853 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage daily operations at DG1 Leisure Centre and ensure top-notch customer experiences.
  • Company: Dumfries and Galloway Council, committed to equality and diversity.
  • Benefits: Competitive salary, discounts on essentials, pension scheme, and health support.
  • Other info: Flexible hours, evening and weekend work required; great career growth opportunities.
  • Why this job: Join a dynamic team and make a real difference in your community's leisure services.
  • Qualifications: Leisure qualification preferred; essential First Aid and health & safety certifications.

The predicted salary is between 33621 - 35853 Β£ per year.

We are looking for a motivated and positive person to manage the daily operations of DG1 Leisure Centre, Dumfries. Our facility has 3 swimming pools, a health suite, 6 court games hall, 2 fitness suites as well as 2 fitness studios and meeting room for hire. An exciting, challenging and fulfilling role, you will ensure our customers have the best experiences possible whilst using our facilities.

To do this you will use your people skills and supervisory experience to motivate and encourage staff within the facility to work together in delivering high quality leisure services. You will be responsible for ensuring service delivery is compliant with the relevant health and safety policies and that performance information is collated and reported as required. You will also work with your team to promote the services we offer, including Club memberships, and promote the benefits of all areas of our facility.

Possession of a Leisure Qualification to minimum HNC and/or Full ILAM/CIMSPA membership is desirable. A Health and Safety, Pool Plant Operators Certificate and First Aid qualification are essential – if necessary training can be provided for the right candidate. Candidates must also have good interpersonal skills; be able to work effectively as part of a team and have experience of working in a supervisory capacity. You must also be able to work on your own initiative and be able to meet deadlines when required. This post will include evening and weekend work. Successful candidates must have a flexible approach regarding hours worked in order to suit the needs of the service.

This post is considered as Regulated Work with Vulnerable Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries and Galloway Council. Applicants who have been resident outside the UK within the last 5 years, if offered a position, in addition to a Disclosure Scotland Check, will be required to provide a completed police record check from the police authority in the country or countries in which they were resident.

With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland), exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.

Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.

For further information please contact Sally Fingland, Team Leader – Leisure Facilities on 01387 243550 or email sally.fingland@dumgal.gov.uk.

Duty Officer - DGA13352 in Dumfries employer: Dumfries and Galloway Council

Dumfries and Galloway Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and professional growth. With access to a comprehensive benefits package, including discounts on everyday essentials, a Local Government Pension Scheme, and opportunities for training, employees are encouraged to thrive both personally and professionally. The council values diversity and inclusion, making it a welcoming place for individuals from all backgrounds to contribute to the community through meaningful leisure services.

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Contact Details:

Dumfries and Galloway Council Recruitment Team

We think you need these skills to ace Duty Officer - DGA13352 in Dumfries

People Skills
Supervisory Experience
Health and Safety Compliance
Performance Reporting
Team Motivation
Customer Service
Leisure Qualification (HNC or ILAM/CIMSPA)