Clerical Assistant - DGA12896

Clerical Assistant - DGA12896

Full-Time 11661 - 11713 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with clerical duties and be the first point of contact for enquiries.
  • Company: Join Dumfries and Galloway Council, a supportive and inclusive workplace.
  • Benefits: Enjoy discounts, pension scheme, and health support through our Vivup platform.
  • Why this job: Make a difference in your community while gaining valuable experience.
  • Qualifications: No specific qualifications required, just a willingness to learn and help.
  • Other info: Part-time role during school term time, perfect for students!

The predicted salary is between 11661 - 11713 Β£ per year.

We are currently seeking to recruit a Clerical Assistant to our support team at North West Community Campus. This is a Fixed Term, part time position working 20 hours per week over 38 weeks of the year (school term time) until July 2026 initially. This post may be suitable for secondment. Agreement from your line manager must be sought before applying for this post.

The hours of work are: Monday – 8.00 am to 12.00 pm Monday to Friday.

You will carry out clerical duties under minimum supervision to facilitate the smooth, efficient running of the reception, and with a full understanding of the need for absolute confidentiality. You will be the first point of contact for day to day enquiries, including answering and directing calls on behalf of school staff and Headteacher.

This post is considered as Regulated Work with Vulnerable Children under the Protection of Vulnerable Groups (Scotland) Act 2007. From 28 February 2011, preferred candidates will be required to join the PVG Scheme or undergo a PVG scheme update check prior to formal offer of employment being made by Dumfries and Galloway Council. Applicants who have been resident outside the UK within the last 5 years, if offered a position, in addition to a Disclosure Scotland Check, will be required to provide a completed police record check from the police authority in the country or countries in which they were resident.

With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. Employees have access to our bespoke Vivup platform with over 800 discounts on everyday essentials from top UK retailers, restaurants, utility providers and more. Employees also get access to membership of The Local Government Pension Scheme (Scotland), exclusive discounts from local businesses, a Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions.

Here at Dumfries and Galloway Council we are committed to equality, diversity and equal opportunity with our values, which include treating everyone with dignity, fairness and respect, driving us to tackle inequality. We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation.

For further information please contact Morag Latimer, School Support Manager (tel: 01387 245100 or email: gw08latimermorag@ea.dumgal.sch.uk).

Clerical Assistant - DGA12896 employer: Dumfries and Galloway Council

Dumfries and Galloway Council is an excellent employer, offering a supportive work environment that prioritises employee wellbeing and professional growth. With access to a comprehensive benefits package, including discounts on everyday essentials, a robust pension scheme, and initiatives promoting equality and diversity, employees are empowered to thrive both personally and professionally in the vibrant community of North West Community Campus.
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Contact Detail:

Dumfries and Galloway Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Clerical Assistant - DGA12896

✨Tip Number 1

Get to know the organisation! Research Dumfries and Galloway Council, their values, and what they stand for. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills. As a Clerical Assistant, you'll be the first point of contact, so make sure you can confidently answer calls and direct enquiries. Role-play with a friend or family member to get comfortable!

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about the position. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace Clerical Assistant - DGA12896

Clerical Skills
Confidentiality
Communication Skills
Customer Service
Telephone Etiquette
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Teamwork
Organisational Skills

Some tips for your application 🫑

Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. We want to see that you understand the role and how your skills fit in. Highlight any relevant experience that matches what they're looking for!

Tailor Your Application: Don’t just send a generic application! We recommend tailoring your CV and cover letter to reflect the specific requirements of the Clerical Assistant role. Use keywords from the job description to show you’re a perfect match.

Showcase Your Skills: This role involves clerical duties and being the first point of contact, so make sure to highlight your organisational skills and ability to handle enquiries. We love seeing examples of how you've successfully managed similar tasks in the past!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team at Dumfries and Galloway Council!

How to prepare for a job interview at Dumfries and Galloway Council

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the clerical duties you'll be performing and the importance of confidentiality in this role. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Practice Common Interview Questions

Prepare for typical interview questions related to clerical work, such as how you handle multiple tasks or manage time effectively. Think about examples from your past experiences that demonstrate your skills and abilities. Practising these responses will help you articulate your thoughts clearly during the interview.

✨Showcase Your Communication Skills

As the first point of contact for enquiries, strong communication skills are essential. During the interview, focus on how you convey information clearly and professionally. You might even want to prepare a brief introduction about yourself that highlights your relevant experience and enthusiasm for the role.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team, the work environment, or the expectations for the role. This shows your interest and helps you determine if the position is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.

Clerical Assistant - DGA12896
Dumfries and Galloway Council
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