Skills Delivery Administrator in Dumfries

Skills Delivery Administrator Dumfries Campus, Bankend Road, Dumfries, | £28,949.02 per year FTE Permanent - Based at Dumfries Campus | 35 hours per week

Other Benefits:

• Membership of the Local Government Pension
• Up to 45 days annual leave Pro Rata (including bank holidays and college closure dates)
• Opportunities for career progression and personal development
• Access a wide range of health and wellbeing benefits inc. Cycle to Work, Bike Shop, Home & Electronics Lifestyle Saves and Employee Assistance Programme.

What’s the Job?

We are looking to appoint an organised and detail‑focused Skills Delivery Administrator to provide high‑quality administrative support to our External Development & Commercial Team. This role is essential to the smooth delivery of training programmes and work‑based learning, ensuring that records, systems, finance processes and compliance requirements are managed accurately and efficiently. This is an excellent opportunity for an experienced administrator who enjoys working in a fast‑paced environment, supporting learners, employers and colleagues while maintaining high standards of accuracy, customer service and confidentiality.

What You’ll Do:

• Provide comprehensive administrative support for skills delivery programmes, including enrolments, records management and course documentation
• Maintain accurate learner, employer and course data across internal systems, CRMs and awarding body platforms
• Act as a first point of contact for learners, employers and internal teams, handling enquiries professionally and efficiently
• Support financial and compliance processes, including invoicing, payments, audits and funding requirements
• Liaise with internal departments and external partners to ensure smooth, compliant and high‑quality delivery of training provision

Who we’re looking for:

About You: We’re looking for someone who brings:

Essential experience:

• Experience in an administrative role within a busy office or team environment
• Proven ability to maintain accurate records and work with databases or CRM systems
• Experience handling enquiries professionally by phone and email
• Experience working with financial or auditable processes
• Strong organisational skills with the ability to prioritise workload and meet deadlines
• Excellent written and verbal communication skills
• High level of accuracy and attention to detail
• Proficient IT skills, including Microsoft Word, Excel and Outlook

This post is required to be based on Campus.

Essential qualifications:

• Educated to SCQF Level 6 (or equivalent), preferably including English or a Business‑related subject

Desirable:

• Experience within an education, training or employability setting
• Experience supporting quality assurance or external audit processes
• Familiarity with awarding body systems
• Understanding of funding or compliance requirements
• Relevant further education qualification (e.g. HNC/HND in Business or Administration)

How to apply:

If you are interested, please complete the online application form via the Dumfries and Galloway College website by the closing date indicated below. For further information, please contact Amy Strawbridge, Senior Team Leader for Work Based Learning.

Closing Date: Friday 15th May 2026

What happens next:

Interviews for successful applicants will be held on Thursday 28th May 2026.

What else you need to know:

If you’re successful in securing the role, your employment will be conditional on the college receiving two satisfactory references and background checks including the disclosure Scotland check on all criminal offences (spent & unspent) so ensure you are not barred from working with Children or Vulnerable Adults. All staff are required to become a member of the Protecting Vulnerable Groups (PVG) membership scheme, which is managed and delivered by Disclosure Scotland.