At a Glance
- Tasks: Deliver exceptional service, create memorable experiences, and support events at a stunning manor.
- Company: Dumbleton Hall, a historic English manor with a focus on guest delight.
- Benefits: Competitive pay, mental health support, discounts on stays and dining.
- Other info: Flexible hours and opportunities for career advancement in a charming environment.
- Why this job: Join a close-knit team and grow your skills in a beautiful setting.
- Qualifications: Hospitality experience is a plus, but a positive attitude is key.
The predicted salary is between 18900 - 23100 £ per year.
As a Waiter or Waitress at Dumbleton Hall, you are at the very heart of our guests' experience.
Whether serving breakfast, lunch, afternoon tea, or an evening in our restaurant, you bring warmth, polish and genuine hospitality to every table - welcoming guests by name, anticipating their needs, and helping create moments that feel grand yet warmly human.,
- Welcome and seat guests, ensuring every arrival feels like that of an honoured guest of the family
- Take food and drink orders accurately, offering confident recommendations across the menu, wine list and daily specials
- Deliver table service to a high standard, including silver service where required, with timing and presentation suited to the occasion
- Set up and break down the restaurant, ensuring tables, linen, glassware and cutlery meet the Hall's standards of polish
- Adapt service style across breakfast, lunch, afternoon tea, fine dining and private events
- Liaise closely with the kitchen and bar teams to ensure smooth, well-paced service
- Support weddings, private events and seasonal occasions - from the Cheltenham Festival to the Gold Cup - as part of the wider events team
- Handle guest queries, special requests, and dietary or allergen requirements with care and accuracy
- Process payments and maintain accurate records where required
- Uphold health, safety, food hygiene and allergen standards at all times, Work with a team inspired by culture, quality and guest delight
- Grow your skills and craft within a storied English estate environment
- Contribute to experiences that guests will remember for life
- Enjoy staff benefits, training and clear growth pathways within a historic, romantic, and extraordinary setting
Warm, articulate, and genuinely guest-focused - Previous restaurant or table service experience is desirable but not essential - the right character matters most
- A keen eye for detail, presentation and polish
- Comfortable working as part of a close-knit team during busy service periods
- An interest in food, wine and hospitality, with a willingness to learn silver service and fine dining standards
- Flexible availability, including weekends, evenings and events
At Dumbleton Hall, we do not simply run a hotel - we steward a great English manor, where every guest is received as the honoured guest of the family.
Fires are lit, dinner is served, and life unfolds as it once did in the Golden Age of English country houses., Dumbleton Hall Hotel is an impressive traditional Cotswold Manor House set in 19 acres of private gardens and woodland with its own lake.
Dumbleton Hall is based on the border of Gloucestershire and Worcestershire between the towns of Evesham and Tewkesbury.
The towns of Cheltenham, Worcester and Stratford-upon-Avon are only a short drive away.
The Hotel is located in a peaceful setting and yet is also conveniently only 7 miles from junction 9 of the M5 and just minutes from the A46.
The hotel has spectacular views in all directions; over the Cotswold hills and across the Vale of Evesham.
- We truly believe our people are our biggest asset and to reflect that we offer:
- Competitive salaries - dependant on experience
- Access to complimentary Mental Health & Wellbeing services
- 50% off all Bespoke Hotel Stays, & 25% off for family and friends
- 50% off all Food & Beverage during Bespoke Hotel Stays
- A range of local in-house benefits
• & many more!
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Restaurant Waiter / Waitress in Cheltenham employer: Dumbleton Hall
Dumbleton Hall Hotel is an exceptional employer, offering a unique opportunity to work in a historic manor that embodies the charm and elegance of the Cotswolds. Our team thrives in a supportive and collaborative environment, where every member plays a vital role in creating memorable experiences for our guests. With a focus on personal growth, cultural enrichment, and the privilege of working in a stunning setting, we invite passionate individuals to join us in bringing our storied heritage to life.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Waiter / Waitress in Cheltenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dumbleton Hall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dumbleton Hall
Don't be shy about reaching out to Dumbleton Hall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Waiter / Waitress in Cheltenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dumbleton Hall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dumbleton Hall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
