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- Tasks: Answer calls, manage bookings, and provide top-notch customer service at our welcoming clinic.
- Company: Dulwich Therapy Rooms, a community-focused health clinic with 24 years of service.
- Benefits: Flexible part-time hours, self-employed contract, and a friendly work environment.
- Why this job: Be the friendly face of our clinic and make a difference in people's health journeys.
- Qualifications: GCSEs in Maths and English, plus strong communication and organisational skills.
- Other info: Join a supportive team and enjoy opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
DULWICH THERAPY ROOMS LTD is an Integrated Health Clinic based at 47 Lordship Lane, East Dulwich, London, SE22. The clinic is focused on providing exceptional health services to the community in a welcoming environment. Our clinic has an extensive range of services and has been established for 24 years.
This is a contract (part-time, flexible, self-employed) role for an Evening Admin / Receptionist at Dulwich Therapy Rooms. The Receptionist will be responsible for answering the phone, clerical/admin duties, taking payments, communication with clients and practitioners and providing excellent customer service.
Qualities & Skills
- Phone etiquette and customer service skills
- Experience in Receptionist duties and clerical skills
- Being able to think and act autonomously when needed
- Strong interpersonal skills
- Ability to work independently and problem solve
- Ability to multitask and prioritise tasks
- Attention to detail and good organisational skills
- Proficiency in Microsoft Office applications (Microsoft Office Suite)
- Maths & English GCSEs minimum grade C / 4
- Being the friendly face of the clinic
Desirable:
- Previous experience in a healthcare setting
- Administration experience
- Reception / customer facing experience
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the clinic reception, greeting them in a warm, friendly and well-spoken manner. You will also be assigned duties as required (e.g. forwarding or replying to emails or text messages, administrative work and general clerical support).
Some of the Responsibilities
- Answer and direct phone calls
- Make bookings
- Check stock, restock
- Distribute mail
- Act as first point of contact
Hours required: 3-4 weekday evenings per week, 5pm - 9pm, occasional extra cover
Evening Admin / Receptionist employer: Dulwich Therapy Rooms
Contact Detail:
Dulwich Therapy Rooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Admin / Receptionist
✨Tip Number 1
Make sure to research Dulwich Therapy Rooms before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your phone etiquette! Since you'll be answering calls, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your multitasking skills during the interview. Think of examples from your past experiences where you successfully juggled multiple tasks. This will demonstrate that you can handle the busy environment at the clinic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Evening Admin / Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and approachable side of you that will make a great first impression on our clients.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in admin and customer service. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information that makes it easy for us to see why you’d be a great fit for the Evening Admin / Receptionist role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Dulwich Therapy Rooms
✨Know the Clinic Inside Out
Before your interview, take some time to research Dulwich Therapy Rooms. Familiarise yourself with their services and values. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your skills.
✨Practice Your Phone Etiquette
As you'll be answering calls, practice your phone etiquette before the interview. You might even want to do a mock call with a friend. Focus on speaking clearly, being polite, and maintaining a friendly tone, as this will be crucial in your role.
✨Highlight Your Organisational Skills
The job requires multitasking and attention to detail, so prepare to discuss how you manage your time and stay organised. Bring up any tools or methods you use to keep track of tasks, as this will show that you can handle the responsibilities of the position.