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- Tasks: Lead marketing operations and drive strategic communications for Dulwich College.
- Company: Join a prestigious educational institution with a commitment to excellence.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and continuous improvement.
- Why this job: Make a real impact in shaping the College's brand and communication strategies.
- Qualifications: 5+ years in marketing operations and strong team management skills required.
The predicted salary is between 45000 - 55000 £ per year.
The Marketing and Communications Operations Manager will drive the day-to-day operational excellence and strategic delivery of the marketing communications and digital functions.
Key Responsibilities
- Leadership & Strategic Support
- Implement the Marketing and Communications Strategy to ensure the College communicates in a consistent, accurate and professional fashion with all its stakeholders.
- Translate strategic objectives into clear, actionable plans across marketing, communications and digital functions.
- Act as deputy to the Director of Communications, representing in meetings, strategic discussions and external forums as required.
- Foster a culture of continuous improvement, innovation and professional development within the team.
- Market Research & Insight
- Lead the market research function, overseeing audience segmentation, trend monitoring, competitor analysis, and insight reporting.
- Use data and research findings to inform and improve marketing strategies and campaign decision making.
- Commission or undertake demographic and economic reviews.
- Operational Management
- Line manage the MarComms team of six, ensuring members have clear roles, responsibilities and goals, managing performance and potential, and implementing staff development needs.
- Oversee daily operations across marketing, communications and digital, ensuring efficient workflows and coordinated campaign delivery.
- Facilitate regular cross-departmental meetings, ensuring clear information flow between strategy and implementation.
- Maintain consistent brand messaging across all outputs and ensure compliance with data protection (e.g. GDPR).
- Oversee quality control and drive process improvement.
- Skills and Knowledge
- Strong people management, organisational and project management skills.
- Analytical capability to interpret market and campaign data and translate findings into strategic recommendations.
- Strong verbal communication skills, with the ability to engage and present to stakeholders at all levels and collaborate across teams and departments.
- Excellent literacy skills, including writing creative and engaging copy, proofreading and correcting content.
- Knowledge and understanding of: media landscape, briefing and design processes, content creation, external supplier liaison.
- Proficiency with CRM, marketing automation platforms and analytics tools (e.g. Google Analytics).
- Working knowledge of digital marketing disciplines, including SEO, content marketing, paid digital advertising, and social media.
- Person Specification
- Degree in marketing, communications, business, or related fields.
- Advanced qualifications in marketing analytics, digital marketing or operations management desirable.
- 5+ years’ experience in marketing operations or related functions.
- Proven experience managing teams across marketing, communications and digital disciplines.
- Demonstrated capability in leading market research and data-driven marketing strategies.
- Personal Attributes
- Inspiring and empathetic contributor who champions individual talents and encourages honest collaboration.
- Clear and thoughtful communicator who inspires through feedback and leads with transparency.
- Brings structure without stifling – bridging creativity with deadlines and accountability.
- Adaptable and decisive, knowing when to guide and when to give autonomy.
Competitive Full time, 37.5 hours per week.
Closing Date: 1 May 2026. 1st round interviews will take place online during the week commencing 4 May 2026. 2nd round interviews will take place on site during the week commencing 11 May 2026. The College reserves the right to close the vacancy early should the need arise; early application is therefore encouraged.
Marketing and Communications Operations Manager employer: Dulwich College
Contact Detail:
Dulwich College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing and Communications Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with alumni from your college. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their marketing strategies and be ready to discuss how your skills can help them achieve their goals. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role of Marketing and Communications Operations Manager. Keep it concise and engaging – think of it as telling a story that highlights your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Marketing and Communications Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Marketing and Communications Operations Manager. We want to see how you can implement strategies and lead teams effectively!
Showcase Your Skills: Don’t forget to emphasise your people management and project management skills. We’re looking for someone who can inspire a team and drive operational excellence, so let us know how you've done this in the past!
Be Data-Driven: Since the role involves market research and data analysis, include examples of how you've used data to inform marketing strategies. We love seeing candidates who can translate insights into actionable plans!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Dulwich College
✨Know Your Stuff
Before the interview, dive deep into Dulwich College's marketing and communications strategy. Familiarise yourself with their recent campaigns and understand their audience. This will help you speak confidently about how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Marketing and Communications Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you fostered collaboration and drove performance. Be ready to discuss your approach to mentoring and developing talent.
✨Data-Driven Decision Making
Since the role involves market research and data analysis, come prepared with specific examples of how you've used data to inform marketing strategies. Highlight any tools or platforms you've used, like Google Analytics, to demonstrate your analytical capabilities.
✨Engage with Stakeholders
Communication is key in this role. Think of instances where you've effectively engaged with various stakeholders. Be ready to discuss how you tailor your communication style to different audiences, ensuring clarity and professionalism in all interactions.