General Manager in London

General Manager in London

London Full-Time 30000 - 35000 £ / year (est.) No working from home possible
Dulwich Clock Café

At a Glance

  • Tasks: Lead a vibrant café team and create exceptional customer experiences.
  • Company: Colicci, a family-run hospitality brand in London's green spaces.
  • Benefits: Competitive salary, no late nights, free food, and exciting career growth.
  • Other info: Join a supportive team culture with 40% discounts across all sites.
  • Why this job: Make your mark in a fast-paced, people-first environment with a passion for coffee.
  • Qualifications: Previous café or hospitality management experience and a hands-on leadership style.

The predicted salary is between 30000 - 35000 £ per year.

Lead, drive & inspire remarkable, passionate teams, creating exceptional café experiences - No late nights! Colicci is a family-run hospitality brand, proudly serving London’s iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're on the lookout for a dynamic and passionate General Manager to take the lead, inject personality into the café, build a high-energy team, and deliver an unforgettable customer experience. If you're a natural leader with a zest for hospitality, this is your chance to make your mark in a fast-paced, people-first environment.

What You’ll Be Doing:

  • Leading from the front – setting the tone for a vibrant and welcoming café atmosphere.
  • Bringing energy – managing operations efficiently and proactively.
  • Building & mentoring your team – developing skills, training baristas, and ensuring a seamless customer experience.
  • Making coffee with heart – our single-origin coffee is at the core of what we do.
  • Managing daily operations – overseeing stock, deliveries, and accounting with precision (experience with Fourth systems is a plus!).
  • Ensuring excellence in hygiene & safety – familiarity with Food Alerts - Alert 65 programme desirable.
  • Collaborating with the Head Chef – to drive the café’s success.

What We’re Looking For:

  • A charismatic and hands-on leader – with previous café or hospitality management experience.
  • A customer-obsessed leader – who thrives in a fast-paced, high-volume environment.
  • A hands-on team player – leading by example and always up for a challenge.
  • A problem-solver who brings fresh ideas and takes ownership of their café.
  • A flexible & adaptable mindset – weekends and bank holidays are our busiest times but no evenings… ever!
  • Ideally a barista-trained professional with a passion for exceptional coffee (bonus if you know La Marzocco inside out!).

Why Join Colicci?

  • Competitive salary plus performance bonus - proud to be a Living Wage employer.
  • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer.
  • Free food & hot beverages on shift - get to choose a menu item of your choice.
  • Paid breaks - for all team members.
  • Exciting career growth – be part of a thriving, growing business.
  • Team discounts – enjoy 40% off across all our sites.
  • A supportive team culture – where passion thrives.

Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship. Ready to Lead Something Special? We’d love to hear from you.

General Manager in London employer: Dulwich Clock Café

Colicci is an exceptional employer, offering a vibrant work culture where hospitality professionals can thrive in London's beautiful green spaces. With competitive salaries, no late nights, and generous team discounts, employees enjoy a supportive environment that fosters growth and development. Join us to lead a passionate team, create memorable guest experiences, and be part of a family-run business that values its people.

Dulwich Clock Café

Contact Details:

Dulwich Clock Café Recruitment Team

We think you need these skills to ace General Manager in London

Leadership
Team Building
Customer Service
Operational Management
Hygiene and Safety Standards
Problem-Solving
Adaptability