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- Tasks: Assist customers, manage deliveries, and support store operations in a dynamic retail environment.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a rich history and trusted brands.
- Benefits: Enjoy competitive salary, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a supportive team, develop your skills, and contribute to a memorable customer experience.
- Qualifications: Experience in customer service, a valid driving licence, and a collaborative spirit are essential.
- Other info: Recognised as a Top 100 Employer, we value diversity and promote a healthy work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description. Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world-class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose: You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. This is a 40 hr per week role, and you need to be available to work between 7am and 5pm Mon-Fri. You may also work some Saturday shifts (Between 8am to 12pm) on a rotational basis, with time off in lieu.
Job Responsibilities:
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements:
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out:
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel: We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Sales Assistant in Scarborough, North Yorkshire employer: Dulux Decorator Centres
Contact Detail:
Dulux Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Scarborough, North Yorkshire
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Understanding the specifics of their offerings will not only help you in conversations with potential customers but also demonstrate your genuine interest in the role during any interviews.
✨Tip Number 2
Highlight your customer service experience in your discussions. Since this role heavily relies on providing a memorable customer experience, be ready to share specific examples of how you've successfully engaged with customers in previous roles.
✨Tip Number 3
Prepare to discuss your teamwork skills. This position requires collaboration with colleagues, so think of instances where you've worked effectively in a team setting and how that contributed to achieving common goals.
✨Tip Number 4
Be ready to talk about your organisational skills. Since you'll be managing deliveries and restocking, sharing how you prioritise tasks and manage your time effectively can set you apart from other candidates.
We think you need these skills to ace Sales Assistant in Scarborough, North Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you collaborated with colleagues or provided exceptional customer experiences, as these are key aspects of the Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and passion for customer service. Mention specific examples of how you've successfully engaged with customers in previous roles and how you can contribute to the team at Dulux Decorating Centres.
Highlight Your Driving Experience: Since a valid driving licence is required, be sure to mention your driving experience in your application. If you have experience with deliveries or logistics, include that to demonstrate your capability in planning delivery routes.
Show Enthusiasm for Development: Express your eagerness for personal development and ongoing training in your application. Mention any previous experiences where you have taken initiative to learn new skills or support colleagues, aligning with the company's focus on career progression.
How to prepare for a job interview at Dulux Decorator Centres
✨Showcase Your Customer Service Skills
As a Sales Assistant, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss experiences where you successfully collaborated with others to achieve a common goal, showcasing your teamwork abilities.
✨Know the Products
Familiarise yourself with Dulux products and their features. Showing knowledge about the brand and its offerings will impress the interviewers and demonstrate your enthusiasm for the role.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing multiple tasks under pressure. Practising these scenarios can help you respond confidently.
