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- Tasks: Assist customers, manage deliveries, and support sales in a vibrant store environment.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a rich history and trusted brands.
- Benefits: Enjoy competitive salary, 25 days holiday, staff discounts, and flexible benefits like gym memberships.
- Why this job: Be part of a supportive team, develop your skills, and make a real impact in customer experiences.
- Qualifications: Experience in customer service, a valid driving license, and a collaborative spirit are essential.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
The predicted salary is between 24000 - 36000 £ per year.
We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description.
Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. This is a 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You may also work some Saturday shifts (8am to 12pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Develop your skills & encourage colleagues to do so using our training tools.
- Load the van & plan delivery routes.
Job Requirements
- Proven experience in a customer service/retail role.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
- Valid driving license.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at Dulux Decorator Centres
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Great Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Locations
Sales Assistant/Driver in Wellington, Somerset employer: Dulux Decorator Centres
Contact Detail:
Dulux Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver in Wellington, Somerset
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Understanding the specifics of what you’ll be selling will not only boost your confidence but also help you engage customers more effectively during your interactions.
✨Tip Number 2
Highlight your customer service experience in conversations. When networking or during interviews, share specific examples of how you've successfully handled customer queries or complaints, as this role heavily relies on excellent interpersonal skills.
✨Tip Number 3
Demonstrate your teamwork abilities. Since the role involves collaborating with colleagues, be prepared to discuss instances where you’ve worked well in a team, showcasing your ability to support and motivate others.
✨Tip Number 4
Prepare for questions about time management and organisation. Given the need to plan delivery routes and manage stock, think of examples that illustrate your organisational skills and how you handle multiple tasks efficiently.
We think you need these skills to ace Sales Assistant/Driver in Wellington, Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise your communication skills and any previous experience with sales or delivery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and teamwork. Mention specific examples of how you've contributed to a positive customer experience in the past.
Highlight Your Driving Experience: Since this role requires a valid driving licence, include details about your driving experience and any relevant qualifications. This will demonstrate your readiness for the delivery aspect of the job.
Show Enthusiasm for Learning: Express your eagerness to develop your skills and take advantage of the training opportunities offered by Dulux Decorating Centres. This shows that you are committed to personal growth and contributing to the team.
How to prepare for a job interview at Dulux Decorator Centres
✨Showcase Your Customer Service Skills
As a Sales Assistant/Driver, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss experiences where you successfully collaborated with others to achieve a common goal, showcasing your teamwork abilities.
✨Know the Products
Familiarise yourself with Dulux's range of products and services. Showing knowledge about the brand and its offerings will demonstrate your enthusiasm for the role and help you engage more effectively with customers.
✨Plan Your Delivery Routes
Since part of the job involves making deliveries, think about how you would plan efficient delivery routes. Discussing this during the interview can show your organisational skills and ability to manage time effectively.
