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- Tasks: Assist customers and deliver products while ensuring a great shopping experience.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a rich history and trusted brands.
- Benefits: Enjoy competitive salary, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a supportive team with opportunities for personal growth and career advancement.
- Qualifications: Experience in customer service, a valid driving licence, and strong communication skills are essential.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description. Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world-class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose: You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. This is a full-time 20hr per week role, and you need to be flexible to work shifts between 7am and 5pm Monday to Friday and occasional Saturdays.
Job Responsibilities:
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements:
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out:
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel: We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason, we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Contact Detail:
Dulux Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant / Driver in Hailsham
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Being knowledgeable about the products will not only help you in conversations with customers but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience during any informal discussions or networking opportunities. Share specific examples of how you've successfully engaged with customers in previous roles to showcase your skills.
✨Tip Number 3
Prepare to discuss your driving experience and how it relates to the role. Being able to articulate your ability to plan delivery routes efficiently can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Be ready to share instances where you've supported colleagues in a retail environment, as this aligns with the company's values and culture.
We think you need these skills to ace Sales Assistant / Driver in Hailsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any skills that align with the job description, such as communication and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work collaboratively. Mention specific examples of how you've contributed to a positive customer experience in previous roles.
Highlight Your Driving Experience: Since a valid driving licence is required, ensure you mention your driving experience clearly. If you have experience with deliveries or logistics, include that to strengthen your application.
Show Enthusiasm for Learning: Express your eagerness to develop your skills and take advantage of the training opportunities offered by AkzoNobel. This shows that you are committed to personal growth and contributing to the team.
How to prepare for a job interview at Dulux Decorator Centres
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer interaction, be prepared to share specific examples of how you've provided excellent customer service in the past. Highlight your ability to engage with customers and create a welcoming atmosphere.
✨Demonstrate Team Collaboration
Dulux Decorating Centres values teamwork, so be ready to discuss how you've successfully worked with colleagues in previous roles. Share instances where you supported your team or contributed to a collaborative project.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various customer scenarios. Think about how you would respond to a dissatisfied customer or how you would manage multiple tasks during busy periods, showcasing your calmness under pressure.
✨Know the Products
Familiarise yourself with Dulux's product range and services. Being knowledgeable about their offerings will not only impress your interviewers but also demonstrate your genuine interest in the role and the company.
