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- Tasks: Engage customers, manage deliveries, and support store operations.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a rich history.
- Benefits: Enjoy 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a supportive team with great training and career growth opportunities.
- Qualifications: Customer service experience and a valid driving licence are essential.
- Other info: We value diversity and inclusivity in our workplace.
The predicted salary is between 24000 - 36000 £ per year.
We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description. Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world-class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. This is a full-time 40 hr per week role, and you need to be flexible to work shifts between 8am and 5pm Monday to Friday and one Saturday per month between 8am - 12pm.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
Sales Assistant / Driver in Cambridge employer: Dulux Decorator Centres
Contact Detail:
Dulux Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant / Driver in Cambridge
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Understanding the products you’ll be selling will not only boost your confidence but also help you engage more effectively with customers, showcasing your expertise.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role heavily relies on providing a memorable customer experience, demonstrating your ability to connect with customers and handle their needs will set you apart.
✨Tip Number 3
Be prepared to discuss your experience in a collaborative environment. This role values teamwork, so sharing examples of how you've successfully worked with colleagues in the past can show that you're a great fit for the team.
✨Tip Number 4
Show your flexibility and willingness to learn. The job requires adaptability in working hours and tasks, so expressing your eagerness to take on new challenges and grow within the company can make a positive impression.
We think you need these skills to ace Sales Assistant / Driver in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any previous positions where you collaborated with colleagues or provided exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're a great fit for the Sales Assistant/Driver role. Mention your valid driving licence and your ability to work collaboratively under pressure.
Highlight Key Skills: In your application, focus on your interpersonal skills, organisation, and attention to detail. These are crucial for the role and should be evident in your written application.
Show Enthusiasm for Development: Express your eagerness for personal development and ongoing training in your application. Mention how you value coaching and support, as this aligns with the company's commitment to employee growth.
How to prepare for a job interview at Dulux Decorator Centres
✨Showcase Your Customer Service Skills
Since the role heavily focuses on customer interaction, be prepared to share specific examples of how you've provided excellent customer service in previous roles. Highlight your ability to engage with customers and create a welcoming atmosphere.
✨Demonstrate Team Collaboration
This position requires working closely with colleagues. Be ready to discuss instances where you've successfully collaborated with a team to achieve a common goal. Emphasise your communication skills and how you support your teammates.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as dealing with a difficult customer or managing multiple tasks under pressure. Practising these scenarios can help you articulate your thought process and problem-solving abilities.
✨Know the Company and Its Products
Familiarise yourself with AkzoNobel and its product range, especially Dulux. Understanding their values and what sets them apart in the market will show your genuine interest in the company and the role, making you a more compelling candidate.
