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For Companies At a Glance
- Tasks: Engage customers, manage deliveries, and support store operations.
- Company: Join Dulux Decorating Centers, the UK's largest paint merchant with a trusted global brand portfolio.
- Benefits: Enjoy competitive salary, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a Top 100 Employer with great training and career progression opportunities.
- Qualifications: Customer service experience and a valid driving license are essential.
- Other info: Full-time role with shifts between 6am-5pm, plus some Saturday mornings.
The predicted salary is between 24000 - 36000 £ per year.
We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description. Part of the AkzoNobel family, Dulux Decorating Centers has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world-class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe.
At Dulux Decorating Centers, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognized as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a full time 40 hr per week role, and you need to be available to work shifts between 6am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 12Midday) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving license.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel?
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday, excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
Sales Assistant/Driver in Aylesford employer: Dulux Decorator Centres
Contact Detail:
Dulux Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver in Aylesford
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Understanding the products you’ll be selling will not only boost your confidence but also help you engage more effectively with customers, showcasing your expertise during interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role heavily relies on interpersonal skills, share specific examples of how you've successfully handled customer interactions or resolved issues in previous roles.
✨Tip Number 3
Demonstrate your teamwork abilities. Be prepared to discuss instances where you've collaborated with colleagues to achieve a common goal, as this role values a supportive working environment.
✨Tip Number 4
Show your enthusiasm for ongoing training and development. Express your eagerness to learn and grow within the company, as Dulux Decorating Centers places a strong emphasis on personal development and career progression.
We think you need these skills to ace Sales Assistant/Driver in Aylesford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any previous positions where you collaborated with colleagues or provided exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're passionate about working at Dulux Decorating Centers. Mention your valid driving license and how you can contribute to the team.
Highlight Key Skills: In your application, focus on your interpersonal skills, organisation, and ability to work under pressure. Provide specific examples of how you've demonstrated these skills in past roles.
Follow Application Instructions: Ensure you apply through the StudySmarter website and follow any specific instructions provided in the job listing. Double-check that all required documents are included before submitting your application.
How to prepare for a job interview at Dulux Decorator Centres
✨Showcase Your Customer Service Skills
Since the role heavily focuses on customer interaction, be prepared to share specific examples of how you've provided excellent customer service in previous roles. Highlight your ability to engage with customers and create a welcoming atmosphere.
✨Demonstrate Team Collaboration
This position requires working closely with colleagues. Be ready to discuss instances where you've successfully collaborated with a team to achieve a common goal. Emphasise your supportive nature and how you contribute to a positive work environment.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various customer scenarios or challenges in the store. Think about potential situations you might face and how you would respond, showcasing your problem-solving skills and calmness under pressure.
✨Know the Company and Its Products
Familiarise yourself with Dulux Decorating Centers and their product range. Being knowledgeable about their brands and services will demonstrate your genuine interest in the company and help you stand out as a candidate who is eager to contribute.
