Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, manage deliveries, and support store operations.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a rich history.
- Benefits: Enjoy competitive salary, 25 days holiday, staff discounts, and flexible benefits.
- Why this job: Be part of a supportive team with opportunities for personal growth and career advancement.
- Qualifications: Customer service experience and a valid driving licence are essential.
- Other info: Flexible working options available; we value diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
We encourage you to apply if you have relevant experience and expertise for this role, even if you don’t meet all the criteria listed in the job description. Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK’s largest paint and decorating merchant. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with ‘Investors in People-Gold’ accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too. This is a full time 40 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 12pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online via the link and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
Sales Assistant/Driver employer: Dulux Decorator Centre
Contact Detail:
Dulux Decorator Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Understanding the products you’ll be selling will not only boost your confidence but also help you engage more effectively with customers, showcasing your expertise.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role focuses heavily on providing a memorable customer experience, demonstrating your ability to connect with customers and handle their needs will set you apart.
✨Tip Number 3
Prepare to discuss your teamwork experience. This position requires collaboration with colleagues, so sharing examples of how you've successfully worked in a team can show that you're a great fit for their culture.
✨Tip Number 4
Be ready to talk about your organisational skills. Since you'll be responsible for planning delivery routes and restocking, demonstrating your ability to stay organised and manage time effectively will be crucial.
We think you need these skills to ace Sales Assistant/Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you collaborated with colleagues or provided exceptional customer experiences, as these are key for the Sales Assistant/Driver position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as excellent communication and organisational skills, and how you can contribute to the team.
Showcase Your Driving Experience: Since a valid driving licence is required, include details about your driving experience. If you have experience with delivery routes or logistics, make sure to highlight this to demonstrate your suitability for the role.
Prepare for Potential Questions: Think about how you would respond to questions regarding teamwork, handling pressure, and providing customer service. Prepare examples from your past experiences that showcase your skills and how they relate to the responsibilities of the Sales Assistant/Driver role.
How to prepare for a job interview at Dulux Decorator Centre
✨Showcase Your Customer Service Skills
As a Sales Assistant/Driver, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss your experience in collaborative environments and how you support your team to achieve common goals.
✨Highlight Your Organisational Skills
Being well-organised is key for this position. Share instances where you've successfully managed multiple tasks, such as planning delivery routes or restocking shelves efficiently.
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and customer interactions. Think of scenarios where you remained calm under stress and how you resolved customer issues effectively.
